Dear Just Ask Judy,

AI is taking the world by storm! How can I use AI tools in my staffing agency, and how do they contribute to efficiency and cost-effectiveness?

Flo from Florida

Dear Flo,

AI is an exciting tool with many potential benefits. To give us a better perspective, I talked to Claudia Garcia, President and founder of Royalty Medical Solutions to see how she uses AI. Claudia says that one of the significant advantages of AI tools is their ability to automate tasks that would otherwise require significant time and effort for her or her staff.

Claudia uses the AI tool ChatGPT which saves her time, marketing, writing sales emails, blog posts, and updating website content. These tasks can be time-consuming and tedious, but with AI tools, these processes can be streamlined. This frees up time for building more personal relationships with her clients and applicants.

She uses AI tools to facilitate communication and engagement with potential candidates. Automated text messages and chatbots can handle initial screenings and responses to ads to qualify candidates. This saves time and increases the number of valuable conversations she can have with her candidates.

Claudia can then interact with pre-screened candidates, one-on-one. Claudia has personalized her AI Tool, BettyBot, to send reminders when interviews are scheduled and when feedback is required.

Claudia highlights that using AI tools can save her time, thus saving cost. She also noted that she has partnered her AI Tool with her ATS system to better match candidates with specific job requirements. This saves valuable time for her and her candidates. When you make that call, make your time count!

By utilizing AI tools, you can reduce the time spent sourcing and focus on engaging with pre-qualified candidates. This saves money by optimizing resource allocation and improves the overall recruitment process.

To know more about how Claudia utilizes AI, you can contact her at cgarcia@royaltymedicalsolutions.com.

Judy

Dear Just Ask Judy, 

With the many online resources available to job seekers and the growing presence of AI, is the role of a recruiter still relevant today?

John in Joplin

Dear John in Joplin, 

Your question about the relevance of recruiters in today’s labor market is pertinent and on the minds of many recruiters. It is essential to realize that recruiters hold a pivotal role in the labor market. Search and staffing firms provide indispensable services that remain relevant despite the increasing availability of online tools and AI. 

One of the most significant advantages that staffing agencies bring to the table is their extensive network of skilled and qualified candidates. Where specialized skills are the key to success, these agencies offer a curated selection of individuals who best align with an organization's unique demands. Particularly in today's competitive job market, staffing agencies serve as a necessary means of connecting talent with need.

In addition to this, there are many administrative details that must be handled during the hiring process. Background checks, screenings, and eligibility verifications are time-consuming tasks that require both finesse and adherence to regulations. Staffing agencies excel in managing these complexities, relieving HR departments of administrative burdens, and ensuring efficient, compliant processes.

The growing interest in returning to on-site work has introduced a new layer of complexity in that companies seeking talent willing to work in a traditional office environment face distinct challenges. Skilled recruiters can identify those individuals who align with this evolving trend and match them up with suitable employers. 

Even in the digital age, where direct interactions between job seekers and companies are facilitated by technology, staffing agencies continue to thrive. Their unique combination of expertise, resources, and guidance remains unchallenged. Recruiters add the “human touch” which is missing from typical online tools or ATS systems and can increase the likelihood of a successful placement. 

Staffing agencies are not just relevant but are critical to the smooth functioning of the job market. The increasingly available digital platforms and AI systems serve as useful tools for the recruiter to use in concert with the human interaction they provide.

Judy

Dear Just Ask Judy,

I need to make sure my sales employees are as productive as possible. Is there a tool I can use that can increase their productivity?

Regards,

Diana in Detroit

Dear Diana,

Increasing the productivity of your sales force is a sure-fire way of improving your firm’s overall productivity … and your bottom line. If you can gain an incremental improvement in productivity the effect on your business can be significant …with no addition of staff. I explored this issue with Mario Martinez, Founder and CEO of Vengreso. Mario’s firm offers an innovative tool called FlyMSG which can help streamline your sales staff’s efforts.

Mario explained that FlyMSG addresses the common challenge of repetitive messaging, which often consumes considerable time for sales teams. With FlyMSG, you can streamline this process and save valuable time every day. This tool allows you to store your repeatable messages in the cloud, and with a simple keystroke, known as a "fly cut," you can deploy these messages across various platforms and applications. What used to take minutes for each message can now be accomplished in seconds.

He noted that this automation feature is particularly beneficial for recruiters and staffing agencies as it enables them to send messages efficiently across different SaaS applications, job boards, and communication platforms. Mario clarified that “Saas” refers to “Software as a Service” in which a cloud provider hosts applications and makes them available to end users over the internet.

I asked Mario about the origin of the “Vengreso” name, and he explained that he took the Spanish words “Ventas” meaning “Sales” and “Ingreso” meaning “Revenue” and combined them to form “Vengreso”!

If you would like to explore FlyMSG further, you can find it at flymsg.io or email Mario directly at mario.martinezjr@vengreso.com.

I appreciate Mario taking his time to introduce us to this interesting tool. Hopefully, this will help you improve your firm’s productivity!

Judy