In this episode of the RAL Room Assisted Living Podcast, Dr. Alex Schloe sits down with insurance expert Lori Conway to discuss one of the most overlooked aspects of assisted living ownership: insurance and risk management. 🛡️🏡

With more than 25 years of experience, Lori shares valuable insights into the unique risks assisted living operators face, common coverage gaps, and how the right insurance strategy can protect both your residents and your business.

Here’s what we cover:
✅ The biggest insurance mistakes assisted living owners make
✅ Common risks including falls, elopement, medication errors, and abuse claims
✅ Essential coverages every assisted living operator should consider
✅ Real-world claim examples and lessons learned
✅ How to compare insurance quotes beyond just the premium price
✅ The pros and pitfalls of using AI to review insurance policies
✅ Practical risk management strategies to reduce liability and protect your business

👉 Whether you're launching your first assisted living home or scaling your portfolio, this episode highlights why insurance is more than a requirement—it's a critical part of protecting your operation and ensuring long-term success.

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