AI can accelerate growth… or blow up a business.

In this episode, Lindsey and Chris sit down with John Britt, founder of U.S. Technical Services Group, to talk about the side of AI most people ignore: risk, responsibility, and balance.

John shares his evolution from break-fix IT to managed services to AI advisement, and explains why blindly adopting AI tools without strategy, policies, or guardrails is one of the fastest ways to lose trust, clients, and money.

This episode is a wake-up call for leaders who think “moving fast” means skipping fundamentals.

In This Episode, You’ll Learn

• Why AI adoption without guardrails creates legal and operational risk
• The real reason building AI tools is usually a losing strategy
• How AI exposes weak processes and leadership gaps
• Why balance beats hype in every industry
• How to position AI as a strategic advisory service
• What responsible AI enablement actually looks like in practice
  
  
  

Key Takeaway

AI is powerful… and power without discipline is dangerous.

Guest Spotlight

John Britt
Founder, U.S. Technical Services Group
John helps businesses adopt AI safely, strategically, and profitably, without hype or shortcuts.

Connect with John

• 🌐 Website: ustsg.com
• 🔗 LinkedIn & Facebook: Search John Britt

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