Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy cover art

Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

Hub & Spoken: Data | Analytics | Chief Data Officer | CDO | Data Strategy

By: Cynozure
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The original data podcast. The Hub and Spoken podcast is a series of fascinating discussions with today's top data and business leaders from across the business world. The conversations explore how to add most value to organisations through the use of data and analytics, and how best to organise yourself to achieve that value. It talks about how to define and deliver data strategy, and the best way to return business value.Cynozure: Data and Analytics Strategy Consultancy Economics
Episodes
  • Building agentic AI that scales: Architecture, governance and trust in the age of autonomous systems

    Building agentic AI that scales: Architecture, governance and trust in the age of autonomous systems
    Jun 25 2026
    Agentic AI is moving beyond experimentation. Organisations are beginning to explore how autonomous agents can automate decisions, orchestrate complex processes and unlock new levels of productivity. But how do you build these systems in a way that is scalable, secure and trustworthy? In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, is joined by Matt Clarke, Director of Architecture at Cynozure, to explore what it really takes to design and govern agentic AI architectures in enterprise environments. They discuss how agentic systems differ from traditional software, the growing importance of governance-by-design, and why trust, observability and control are becoming critical architectural principles. Matt shares practical examples of how agents are already being used to automate decision-making, personalise experiences and streamline operations, while highlighting the challenges organisations face as they move from proof of concept to production. The conversation also explores how governance can accelerate rather than hinder innovation, why every organisation needs an effective "off switch" for AI systems, and why flexibility may be the most important design principle as agentic AI continues to evolve.
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    44 mins
  • Can AI improve social mobility or deepen inequality?

    Can AI improve social mobility or deepen inequality?
    Jun 11 2026
    Artificial Intelligence is often positioned as the great democratiser of knowledge. But could it also widen existing inequalities? In this episode of Hub & Spoken, Jason Foster is joined by Dipi McKernan, Chief Controls Officer at Lloyds Banking Group, to explore the intersection of AI and social mobility. Drawing on her own journey and extensive work championing socioeconomic diversity, Dipi shares why social mobility remains a significant challenge across financial and professional services, despite growing awareness and progress. Together, Jason and Dipi discuss how AI could create new opportunities by opening access to knowledge, learning, mentoring and career development that were previously out of reach for many. But they also examine the risks. As AI reshapes the workforce, what happens to entry-level roles that traditionally provide experience and pathways into leadership? Could bias, unequal access to technology, and a lack of diversity among those building AI systems reinforce existing barriers? This is a thoughtful conversation about the future of work, opportunity, and the responsibility leaders, educators and organisations have to ensure AI helps create a fairer future rather than a more divided one.
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    35 mins
  • The human side of AI: building customer-centricity at scale

    The human side of AI: building customer-centricity at scale
    May 28 2026
    In this episode of Hub & Spoken, Jason Foster, CEO & Founder of Cynozure, speaks with Tom Spencer, Director of Customer Data Sciences at Aviva, about what it takes to build a genuinely customer-centric organisation using data and AI. Tom shares how Aviva is using customer analytics, machine learning and emerging AI technologies to improve customer relevance, strengthen retention and create more joined-up experiences across millions of customers and multiple product lines. The conversation explores how large organisations can connect data strategy directly to business outcomes through experimentation, targeting intelligence and faster feedback loops. The episode also looks at the operational realities behind the ambition: legacy systems, fragmented journeys, data foundations and the importance of strong partnerships between data teams and the wider business. Tom reflects on how generative AI is changing customer expectations and why organisations that succeed will be those with the strongest understanding of their customers. 🎧 Tune in to hear the full conversation.

    Cynozure is a leading data, analytics and AI company that helps organisations to reach their data potential. It works with clients on data and AI strategy, data management, data architecture and engineering, analytics and AI, data culture and literacy, and data leadership. The company was named one of The Sunday Times' fastest-growing private companies in both 2022 and 2023 and recognised as The Best Place to Work in Data by DataIQ in 2023 and 2024. Cynozure is a certified B Corporation.
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    38 mins
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I'm currently a Senior Data Operations Specialist and one day I will go on to be a CDO. I've only just found this podcast. So far, so good. I would recommend it to anyone interested in data and its role in business

Keep up the good work

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