How to respond when (not if) you break production
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How to respond when (not if) you break production
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It happens to all of us.
The code you released creates an issue in production. The site is down (or part of it is broken), and you’re responsible.
But you’re not to blame!
While you should take 100% responsibility for fixing the issue and getting the site back up as soon as possible, don’t feel guilty about creating the issue in the first place.
Everybody makes mistakes. This is an opportunity to learn!
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