How to Manage Arguments

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How to Manage Arguments

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About this listen

I'm sure you have been in conversations that turn into arguments or are about to turn into an argument. The critical thing to know is that arguments that are even a little emotional seldom end well. No one wins and everyone ends up feeling worse about the other people who are involved. And what's more, no one changes his or her belief or opinion. … Please press play to listen.

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