In this special bonus episode, Josiah Mackenzie and Nazpari Aydin, Founder and Managing Director of Destination AI, introduce the State of Hotel AI survey, a study designed to reveal what's really happening with AI across the hotel industry, where it's delivering results, and where it still falls short. They discuss why an honest look at AI adoption matters, how the findings will help you benchmark your organization against your peers, and what attendees will learn from the research at this year's Destination AI Summit.

Take the survey and get the full anonymized data set at StateOfHotelAI.com

Connect with Nazpari on LinkedIn and get your ticket to Destination AI here.

Also see: Destination AI: How I Built the #1 Hospitality AI Event From Scratch - Nazpari Aydin

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Lily Wecker, CEO of Aethos, shares how her teams break hotel brand standards to deliver a feeling rather than a checklist. You'll hear why one property has no TVs in the rooms, why she tells front desk teams to observe guests instead of predicting what they want, and how a GM in Sardinia turned beach rocks into welcome-card holders.

This conversation is hosted by our innovation correspondent Matthias Huettebraeuker.

Also see:

• Human-to-Human: Rethinking Luxury Hospitality - Lily Wecker, Aethos
• Building and operating Aethos Hotels: Europe’s next great hotel brand
• Limestone Capital’s value investment strategy
• Staying Consistently Creative and Relevant in Food & Beverage - Marc Lores Panades, Aethos Hotels

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

In this episode, Lily Wecker, CEO of Aethos, explains why she believes the future of luxury hospitality is shifting away from status and product, and toward genuine human connection. In conversation with our innovation correspondent Matthias Huettebraeuker, she shares how Aethos is redefining luxury through community, belonging, and a human-to-human approach to service. It's a fresh perspective on how guest expectations are evolving and what hospitality leaders should be thinking about next.

Also see:

• Building and operating Aethos Hotels: Europe’s next great hotel brand
• Limestone Capital’s value investment strategy
• Staying Consistently Creative and Relevant in Food & Beverage - Marc Lores Panades, Aethos Hotels

A few more resources:

• If you're new to Hospitality Daily, start here.
• You can send me a message here with questions, comments, or guest suggestions
• If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free.
• Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram.
• If you want to advertise on Hospitality Daily, here are the ways we can work together.

If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve!

Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands