In this business-focused and inspirational episode, Peter Salerno welcomes Karen Fiedler and Ron Fiedler from Podcast City and Adelaide Networking Connections to discuss what it really takes to move a business to the next level.

The conversation begins with the importance of personal growth, helping others and understanding that every level of success requires a matching level of commitment, responsibility and work.

Karen shares her experience in telemarketing, sales training and helping people improve their phone communication.

She explains why sales is not just about reading a script or getting through calls quickly. It is about listening, building rapport, knowing the product and understanding how to guide a potential customer towards the next step. Her message is clear: if you are speaking to customers, you need to understand what you are selling.

Ron brings a strong business perspective, encouraging business owners to reset, look at what others are doing and then find a meaningful point of difference.

He uses Podcast City as an example, highlighting 24-hour DIY studio access and white-label podcasting services as ways to create value in the market.

He also discusses collaboration, premium service delivery and the importance of saying yes to opportunities while still being properly paid for your time and expertise.

The episode also explores business ownership through real-world examples, including the difference between running a business with an owner’s mindset and simply buying yourself a job.

Peter, Ron and Karen discuss contracts, non-compete clauses, customer relationships, product knowledge and the value of working with the right specialists.

The conversation closes with a reminder that success comes from knowing what you do, knowing how to do it and getting the right support when needed.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Guest: Karen and Ron Fiedler

Karen Fiedler is part of Podcast City and Adelaide Networking Connections, bringing experience in telemarketing, sales communication, customer rapport and practical business support. In this episode, Karen shares valuable insights into phone-based sales, product knowledge, scripts, listening skills and the importance of helping sales teams improve before writing people off.

Ron Fiedler is from Podcast City and Adelaide Networking Connections. Through Podcast City, Ron helps business owners, professionals and creatives plan, produce, record, distribute and promote podcasts and radio-style content. In this episode, Ron shares business insights around creating a point of difference, collaboration, white-label services, customer trust, pricing and building a business that delivers real value.

Website: https://podcastcity.com.au/

https://www.anc.business/

Producer: Ron Fiedler, Podcast City

What happens if you pass away without a will? Who manages your assets? What exactly is probate, and why do families often end up in conflict after someone dies?

In this highly educational and practical episode of Happy Business Radio, Peter Salerno sits down with respected Western Australian estate lawyer Maria Fifield from Avon Legal to unpack the often misunderstood world of wills, estate planning, probate, and executors.

While many people avoid discussing these topics, Maria explains why having the right legal structures in place is one of the most important things you can do for your loved ones.

Throughout the conversation, Maria breaks down the fundamentals of estate planning in clear and relatable language. She explains the role of executors and substitute executors, why blended families require special consideration, and how failing to prepare a valid will can create significant delays, legal costs, and family disputes. Real-world examples shared during the episode demonstrate how easily complications can arise when estates are not properly structured.

Peter and Maria also explore the legal process of probate — explaining how the courts verify wills, appoint executors, and authorise individuals to manage estates. The discussion highlights why estate administration can sometimes take months, particularly where there are large or complex assets involved, including overseas property holdings.

More importantly, this episode is not just about legal documents — it’s about protecting families, reducing stress during difficult times, and ensuring your wishes are carried out correctly. Whether you own a modest home or a multimillion-dollar property portfolio, this conversation is packed with valuable insights every Australian should hear.

🤠 Proud Sponsor – Ringers Western

A big thank you to our proud sponsor, Ringers Western — built for the Australian lifestyle.

From the paddock to the pub, Ringers Western delivers high-quality apparel designed for real people, real work, and real adventure. Their range includes durable workwear, stylish casual clothing, boots, hats, bags, and accessories made to handle the demands of everyday Australian life.

As a listener of Happy Business Radio, you can receive:

🎉 20% OFF your purchase 🎉

Simply visit:

👉 Ringers Western Website

And use the promo code: HBR20

at checkout to save 20% off full-priced items.

Support the businesses that support independent media and podcasts like Happy Business Radio.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Guest: Maria Fifield

Maria Fifield is an experienced estate lawyer and director of Avon Legal in Western Australia. She specialises in wills, probate, estate administration, and succession planning, helping individuals and families navigate complex legal matters with clarity and compassion.

With extensive experience in estate law and a strong reputation across Western Australia, Maria regularly advises clients on probate applications, blended family estates, executor responsibilities, and protecting family assets. She is passionate about educating people on the importance of proper estate planning and ensuring clients’ wishes are carried out effectively.

Website: https://avonlegal.com.au/

Producer: Ron Fiedler, Podcast City

What if the only thing standing between talent and success was opportunity?

In this inspiring and globally focused episode of Happy Business Radio, Peter Salerno speaks with an extraordinary group of leaders and changemakers from Nigeria and beyond, who are working together to empower the next generation through the Initiative for Bright Minds Knowledge Propagation (IBM KP Global).

At its core, IBM KP Global is built on a simple but powerful belief: Africa does not have a talent problem — it has an access problem. Across the continent, millions of young people wake up every day with ideas, ambition, creativity, and intelligence. Yet without access to education, digital tools, mentorship, and global opportunities, much of that potential remains untapped.

This episode explores how IBM KP is actively working to bridge that gap. Through STEM education, digital skills training, entrepreneurship programs, and strategic partnerships, the organisation is creating pathways for young people to step into the global economy. From solar energy training programs to digital skill development, the initiative is already impacting lives — and it’s only just getting started.

The conversation also highlights a powerful message for business owners and leaders worldwide: real change happens through collaboration. With the right support, funding, and partnerships, this initiative has the potential to scale globally, creating opportunities not just in Nigeria but across Africa and beyond.

This is more than a conversation — it’s a call to action. A reminder that success is not just about building your own business, but about helping others rise along the way.

Host: Peter Salerno

Mobile: ‭0408 811 567‬

Email: petersalerno.austalk@gmail.com

Producer: Ron Fiedler, Podcast City