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Growing Tusks

Growing Tusks

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 Most marketing teams are still trying to choose sides: brand or performance, creativity or data, vibes or dashboards.That’s adorable. And wildly inefficient.On this episode of Cover Brand, I sit down with Casey Hill of Do What Works to unpack how demand actually gets created, why SEO is still misunderstood, and how A/B testing at massive scale reveals what marketers think works versus what actually does.We dig into why common forms of social proof often backfire, how attribution models oversimplify human behavior, and why buyers don’t experience marketing in funnels—they experience it like real people with context, memory, and skepticism.This is a shop-talk episode for anyone who’s tired of chasing short-term wins that quietly erode long-term growth.Main TopicsWhy brand and performance aren’t opposites (they’re roommates)How DoWhatWorks analyzes thousands of real A/B tests across major brandsWhat SEO really does (and doesn’t do) for demand creationWhy common social proof elements (logo bars, star ratings, badges) often lose testsThe danger of cheap signals vs. costly, credible proofAttribution models vs. how humans actually decideWhy removing “best practices” sometimes improves conversionHow personalization and relevance beat generic “impressive” brandingExamples & Case Studies DiscussedJotform — removing third-party review badges improved performanceDropbox — logo bars tested and removed despite “impressive” clientsClay — logo bars linked to detailed case studies performed betterSpotify — full homepage rebrand testingSage — industry- and company-size-based homepage personalizationHotels.com — experimentation and trust signal optimizationAt-scale testing references: Nike, Disney, Netflix, NFL, MLBResources & ReferencesDoWhatWorks (Casey’s company & testing platform): https://www.dowhatworks.ioDoWhatWorks Insights & Research: https://www.dowhatworks.io/blogDoWhatWorks Newsletter (Substack): https://dowhatworks.substack.comCasey Hill on LinkedIn: https://www.linkedin.com/in/caseyhillWayback Machine (Web Archive) — historical website versions: https://web.archive.orgReview & Social Proof Platforms Referenced:G2 — https://www.g2.comCapterra — https://www.capterra.comTrustpilot — https://www.trustpilot.comBook Referenced: Influence by Robert CialdiniCover Brand Spotify Playlist (cover songs mentioned on the show): https://open.spotify.com/playlist/6h4QzTqrtn9DIAPvdn1iCI?si=tr1zrnnBSaqif-xmEIpaZQWho This Episode Is ForFounders wondering why growth stalls the second spend slowsMarketers stuck between “brand people” and “performance people”SEO leaders tired of being treated like technical supportAnyone suspicious that “best practices” are mostly just habits with good PRFinal TakeawayYou don’t optimize your way into being remembered.You build memory—and then performance finally has something to stand on.Castmagic and Descript used to create drafts and then edited with human eyes, ears and hands. Produced by BiCurean.com Hosted on Acast. See acast.com/privacy for more information.
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