Skip welcomes Jessica Cox, owner of Reflections Counseling Services, for a candid, myth-busting look at modern therapy that trades TV clichés for real tools that work. Jessica specializes in helping adults navigate anxiety, depression, healthy relationships, and major life transitions, and she explains why strength often looks like asking for help before life hits a breaking point.

We explore what it means to build an “invisible toolbox” of coping skills, starting with grounding techniques that bring anxiety down to something workable. From there, Jessica walks us through cognitive behavioral therapy in plain language—how to spot distorted thinking, test assumptions, and rewrite the inner script that keeps old patterns alive. She also shares why she focuses on individual therapy rather than couples work, creating a space where people can speak unfiltered and move faster toward clarity and change. Her current pursuit of certification in narcissistic abuse recovery offers vital perspective for survivors who need validation, language for what happened, and steps to rebuild agency and boundaries.

Beyond the clinical lens, we get to know Jessica’s love for nature, photography, and the office’s most popular teammate: Stevie, an English cream golden retriever who helps lower stress the moment clients walk in. Whether you’re a college student finding your footing or a midlife parent balancing everyone’s needs, you’ll find practical, compassionate guidance on how to navigate hard feelings without pretending they’ll vanish. Want to learn more or book a session—virtual or in-person with Stevie by your side? Visit www.reflectionscounseling.org. If this conversation helped you, subscribe, share with a friend, and leave a review so more neighbors can find the support they need.

What if the best place to solve your toughest home project isn’t the biggest store in town, but the one that knows your name? We sit down with Brian Williams, third-generation owner of Leeper Hardware in Jefferson City, to trace a 1949 mercantile’s journey into a modern hardware, paint, rental, and outdoor power hub that still puts people first. From parts and service for Gravely and Husqvarna to hands-on guidance in every aisle, Brian explains how a local shop can match big box prices and outperform them on expertise and care.

The conversation moves from family legacy to real-world tactics: price shopping competitors to keep parity, diversifying into rental equipment and repair services, and building a team that can diagnose problems at the counter. Brian shares the hard truth about the post‑COVID landscape—volatile prices, supply chain whiplash, and the daily discipline it takes to offer fair pricing without losing the mission. His story blends strategy and heart: a return from overseas mission work, a calling to serve the community through business, and a store culture where listening, problem-solving, and even praying with a neighbor are part of the job.

You’ll hear how Leeper Hardware supports Jefferson City with practical solutions and a clear purpose. We dig into misconceptions about small hardware stores, why service depth matters more than aisle width, and how a strong local network becomes the best SEO any business can ask for. If you care about small business resilience, community-driven customer service, and the craft of getting things fixed right the first time, this conversation will resonate—and likely inspire your next visit to a local shop that still shows up for you.

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Ever felt like the same argument keeps looping no matter how carefully you choose your words? We sit down with counselor and supervisor Dana Vince, owner of Healing Hearts Counseling, to unpack how Emotionally Focused Therapy helps couples break those cycles and rebuild real connection grounded in safety, clarity, and care.

Dana shares the story behind growing from a solo practice in Florida to a thriving group practice in East Tennessee and Western North Carolina alongside her partner, Adam York. We dig into the EFT approach—what it is, why it’s backed by research, and how it moves beyond talk and into targeted change. Instead of playing referee, a skilled therapist maps the interactional patterns that fuel disconnection, helps partners name the softer emotions under anger or withdrawal, and guides them to reach for each other in new, effective ways. That shift—from blame to understanding—makes space for trust, intimacy, and lasting repair.

We also tackle common myths about couples therapy, like the idea that a therapist will take sides or simply rehash last night’s fight. Dana explains how her team of fifteen clinicians creates a safe, nonjudgmental space while using structured interventions that clients can practice at home. Along the way, she offers a grounded reminder: every relationship struggles at times, and there’s no shame in asking for help. For those ready to learn more, Dana points to resources on her site and EFT literature that demystify the process and show what good couples work looks like day to day.

If you’re curious about how to turn conflict into connection—whether you’re in crisis or just want a stronger bond—this conversation delivers practical insights and hope. Subscribe, share with a friend who could use encouragement, and leave a review to tell us what topic you want us to explore next.

A neighborhood spa that treats beauty like wellness and wellness like community—Laura Haenlein from Utopia Tan and Spa joins us to share how hybrid UV beds and clinical-grade red light therapy are changing what a “tan” can do for your body. From safer bronzing strategies to relief for back pain, eczema, and inflammation, we explore the real science and simple habits that help you feel better fast without the overwhelm.

We dig into the evolution of tanning tech, where bronzing lamps work alongside 660 nm red light to support a more even color and calmer skin. Laura breaks down what near-infrared around 815 nm can reach, why consistency matters for results, and how the Fitzpatrick scale guides exposure so different skin types can avoid burns. If you’ve written off tanning or worry about vitamin D in winter, you’ll hear a measured approach that favors short, steady sessions and honest coaching over quick fixes. And if UV isn’t for you, spray tanning gets a myth-busting moment—organic-forward solutions and skilled technique keep color natural, never orange.

Beyond treatments, the heart of Utopia is hospitality. The team built a Garden-of-Eden calm where guests are greeted, educated, and never rushed. Regulars come for relief from arthritis and autoimmune flares as much as for a healthy glow, and many pair red light with spray tans to balance skin health and convenience. Laura also shares a generous local perk—first visits are free for anyone within about 50 miles—which makes it easy to test the waters and feel the difference for yourself.

If you’re curious about red light therapy for recovery, UV hybrid beds for a safer tan, or an organic spray tan that actually looks like you, this conversation offers clear steps and zero hype. Come for the glow, stay for the wellness, and leave with a plan you can keep. Enjoy the episode, then subscribe, share with a friend who needs a winter pick-me-up, and leave a quick review to help more neighbors find the show.

Real food, real neighbors, and a drive-thru that doesn’t cut corners—this conversation with Dakota and Rebekah Huntsman, owners of Cast Iron Cafe in Bristol, Virginia, is a love letter to scratch cooking and community. After two decades in professional kitchens, they traded late nights for a family-first model: specialty coffee, hot breakfast sandwiches, fresh pastries, and early dinners served fast without the fast-food compromise. Their north star is simple and bold—real food made local—and it shows in every detail.

We dig into the growing gap between chains and independents, and why the “cheaper” option often leaves you with smaller portions, less flavor, and a forgettable experience. Dakota and Rebekah share how sourcing fresh ingredients, cooking from scratch, and keeping portions generous turns a quick stop into a real meal. The value isn’t only on the receipt; it’s in satisfaction, nutrition, and the pleasure of food that tastes like someone cared. They also get candid about the realities behind the window: hiring well, helping employees grow, and creating a culture where service is personal.

Beyond the menu, this is a story about connection. Regulars open up about hard days and little wins, and the drive-thru window becomes a daily ritual that makes life warmer. We talk about building a first business from the ground up—the paperwork, equipment, and logistics culinary school never mentioned—and why ownership, though intense, brings pride and flexibility for a young family. If you’re near I-81, exit 7, they’re easy to find on the Virginia side of Bristol, and they’d love to say hi. If you care about better coffee, better breakfasts, and supporting local, you’ll feel right at home here.

Enjoy the conversation, then help us spread the neighborly spirit: subscribe, share with a friend who loves great coffee, and leave a quick review to tell us what local spot should be featured next.

Ready for a real estate conversation that puts people before transactions and data in service of real decisions? We sit down with broker Savannah Price of Elite Realty, who turned a “you’ll never make it” moment into a career helping hundreds of families buy, sell, invest, and plant roots across East Tennessee and Western North Carolina. From first homes to new construction, multifamily, commercial, land, and renovations, Savannah brings a calm, practical approach that keeps clients focused on what matters most.

We dig into persistent market myths, including the idea that a housing crash would make buying easy again. Savannah breaks down why price dips rarely arrive without painful trade-offs like job losses and tight credit, and why growing regions like Knoxville continue to build equity. Instead of waiting for perfect conditions, she offers smarter paths: full pre-approval, realistic must-haves, strategic negotiations, and rate tools like buydowns and potential future refinances. For sellers, she shares sharp advice on pricing, presentation, and planning the next move before the first showing.

Savannah also gets candid about challenges—being young and female in a construction-heavy space—and how deep knowledge wins respect on job sites and at the closing table. Her “cruise ship director” mindset keeps the fun parts of home shopping afloat while the engine room—title, lending, inspections, and repairs—runs on schedule. Along the way, we trade local intel, from Smokies outings to Sevier County holiday magic, because community context shapes better choices than headlines ever will.

If you’re exploring a move, investment, or sale, you’ll leave with clear steps, grounded expectations, and a reminder that real estate is about life transitions, not just line items. Connect with Savannah at soldwithsav.com or call/text 865-640-6507. If this conversation helps you think differently about your next chapter, follow the show, share it with a friend, and leave a review to support more neighbor-to-neighbor stories.

A house fire in childhood doesn’t sound like the start of a thriving real estate career, but for Rob Howard—better known as “Knoxville Rob”—that early disruption became a compass. We sit down with Rob to trace his 23-year journey from a $32,000 first home to a relationship-first practice that guides clients through some of life’s most stressful transitions. The result is a candid, practical conversation about what really matters when you’re buying, selling, or investing in East Tennessee and Western North Carolina.

Rob breaks down how he went from university marketing to rentals and then into full-time agency work, carrying an investor’s eye into every client conversation. He explains why the industry’s biggest myth is that all agents work the same way, and he makes the case for a service model where empathy, consistent updates, and clear expectations are the real differentiators. We dig into multigenerational trust—helping first-time buyers, their parents downsize, and their kids find college housing—and how continuity creates better outcomes over time.

We also explore Howard’s Pond, his Airbnb “micro resort” on family land. Rob shares lessons in guest experience, tiny-home design, rural amenities, and how short-term rentals fit into a broader strategy for lifestyle and income. Along the way, he offers actionable advice on navigating inspections, appraisals, financing, staging, and local regulations. If you want an agent who acts like a Real Estate Sherpa—steady, prepared, and relentlessly people-focused—this conversation shows you what to look for and why it matters.

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Need more than a quick cut and a pile of brush left behind? We sit down with CJ Bible, owner-operator of Xpert Xteriors Tree Service in Rogersville, Tennessee, for a candid look at what safe, professional tree care really requires—and why the cheapest quote can become the most expensive mistake. CJ opens up about launching his company in 2019, pressing through the uncertainty of 2020, and building a reputation anchored in safety, patience, and respect for the property and the people who live on it.

We get specific about how professional arbor work protects your home: controlled removals inches from power lines and roofs, trimming techniques that keep trees healthy, and storm cleanup that restores access without tearing up your yard. CJ walks through the real costs behind a reputable crew—insurance, training, and the judgment to slow down before something goes wrong. He also shares the ground rules he lives by: everyone goes home safe, no rushing the job, and leave the site cleaner than you found it.

You’ll also hear the human side of a local business that thrives on relationships. CJ talks about raising two sons, weekends on the water, junior football in Rogersville, and how clients become neighbors who offer coffee and breakfast because they know he’ll take care of their property. If you’ve ever wondered how to vet a tree service, what to do when a limb hits your roof at 2 a.m., or why thoughtful cleanup matters as much as the cut, this conversation offers practical answers and local insight.

If you’re in East Tennessee and need trimming, removal, or 24/7 emergency help, CJ makes it simple: call or text directly for a free quote and straight talk from the owner. Enjoy the episode, then subscribe, share with a neighbor, and leave a review to help more locals find reliable tree care.