What does it take to move beyond patient-centric slogans and truly integrate patient voices across every part of a global organization?

In this episode, host Eric Racine is joined by Michael Osso, President & CEO of the Crohn’s & Colitis Foundation, along with Sanofi leaders from around the world: Kersten Sharrock, Amy Akers-Teets, Catherine Coulouvrat, and Nick Taylor. Together, they explore how Sanofi’s Patient Community Promise initiative is transforming culture, clinical research, and collaboration – with measurable results and lessons for patient advocacy leaders.

In this episode, you’ll hear insights on:

• Why co-creation and global collaboration are key to accelerating meaningful innovation
• How data, digital tools, and real-world evidence are changing the way research reflects patients’ priorities
• What it takes to simplify processes and make partnerships easier and more impactful
• How to measure progress in patient engagement and why transparency builds trust
• The power of persistence and intentionality in making patient integration more than a promise

Tune in to hear how Sanofi, in collaboration with advocacy organizations like the Crohn’s & Colitis Foundation, is redefining what it means to listen, act, and co-create a healthcare system that truly works for patients.