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From Fear to Fun - Efficient consultation - Empower patients

From Fear to Fun - Efficient consultation - Empower patients

By: Astrid M. Koenig
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About this listen

How to improve the relation between doctors and patients?

A lot is going on during any consultation. Frequently we are not aware of the obstacles in the way of effective communication in the outpatient clinic. This is especially the case when the patient is a child.

Learn how to empower your (paediatric) patients so that you can become their partner in their journey.

Learn how to use the time you have as efficient and effective as possible, with a high degree of patient satisfaction and treatment adherence.

Astrid M. Koenig
Hygiene & Healthy Living Physical Illness & Disease
Episodes
  • From Fear to Fun: The process of communication
    Feb 19 2026

    This episode explores why communication in paediatric care so often breaks down — not because doctors don’t explain enough, but because real‑world communication is full of mental “background noise.” While the ideal scenario assumes perfect listening and perfect understanding, the reality is far more complex. Parents and children arrive with their own storylines, worries, and assumptions, all of which distort how information is received.

    We cover:

    • The gap between ideal communication and real‑world communication
    • Why information gets lost, distorted, or misunderstood
    • How parents and children bring separate inner storylines into the consultation
    • The impact of fear, distraction, and assumptions on comprehension
    • Why doctors must compete with the “voice within” — without raising their own
    • The need to understand predictable thought patterns to communicate effectively

    Key takeaway:

    Our current communication habits often fail because they ignore the mental background noise patients and parents bring into the room. To move closer to effective communication, we must understand — and work with — their inner storylines.

    Tune in for a clear, practical look at why communication breaks and how to bridge the gap.

    You can find this content also in my blog: https://wp.me/pfxEk2-8T

    Music from Sascha Ende via ende.app

    Soli deo gratia

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    5 mins
  • From Fear to Fun: Why focus on Communication
    Feb 18 2026

    This episode explores why communication between doctors and patients so often fails — even when clinicians believe they’ve explained everything clearly. Research shows that most medical information is forgotten immediately, much of what remains is remembered incorrectly, and long‑term adherence can drop as low as 30%. The problem isn’t that we don’t talk enough. It’s that we talk in ways patients cannot absorb.

    We cover:

    • Why 50–80% of medical information is forgotten right away
    • How giving more information actually reduces understanding
    • Why nearly half of remembered information is recalled incorrectly
    • The emotional and cognitive overload that disrupts communication
    • Why clinicians often end up exhausted while patients end up confused
    • The shift from “talking more” to “talking better”

    Key takeaway:

    Effective communication isn’t about volume — it’s about clarity. When we speak in a way patients can truly receive, we replace confusion with understanding and build the foundation for cooperation.

    Tune in for a practical, eye‑opening look at how to make communication work.

    You can find this content also in my blog: https://wp.me/pfxEk2-8R

    Music by Sascha Ende via ende.app

    Soli deo gratia

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    5 mins
  • From Fear to Fun: Communication is everything
    Feb 17 2026

    This episode explores why communication isn’t just part of a doctor’s job — it is the job. Every interaction in healthcare depends on sending and receiving information clearly, compassionately, and in a way patients can actually understand. And because fear, stress, and cognitive differences shape how information is received, clinicians must adapt their communication, not expect patients to adapt to them.

    We cover:

    • Why communication is the core task of every doctor, regardless of speciality
    • How every behaviour — tone, posture, silence, distance — communicates something
    • Why fear, stress, and unfamiliar environments make comprehension difficult
    • How language barriers and cognitive differences widen the communication gap
    • Why “speaking more Martian” doesn’t help when patients don’t understand
    • The clinician’s responsibility to create shared ground for communication

    Key takeaway:

    Communication is everything. When we adjust our language, pace, and behaviour to the needs of children and parents, we transform confusion into clarity — and fear into cooperation.

    Tune in for a grounded, practical look at the heart of every clinical encounter.

    You can find this content also in my blog: https://wp.me/pfxEk2-8O

    Music by Sascha Ende via ende.app

    Soli deo gratia

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    6 mins
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