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From Fear to Fun - Efficient consultation - Empower patients

From Fear to Fun - Efficient consultation - Empower patients

By: Astrid M. Koenig
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About this listen

How to improve the relation between doctors and patients?

A lot is going on during any consultation. Frequently we are not aware of the obstacles in the way of effective communication in the outpatient clinic. This is especially the case when the patient is a child.

Learn how to empower your (paediatric) patients so that you can become their partner in their journey.

Learn how to use the time you have as efficient and effective as possible, with a high degree of patient satisfaction and treatment adherence.

Astrid M. Koenig
Hygiene & Healthy Living Physical Illness & Disease
Episodes
  • Fear to Fun: General medical belief systems
    Feb 4 2026

    Patients and parents bring their own medical belief systems into every consultation — personal explanations about what caused the illness and how it should be treated. These beliefs often arise from assumptions, past experiences, guilt, fear, or confirmation bias. When clinicians challenge these views, tension and misunderstanding can easily follow. This episode explores how differing belief systems shape communication and why recognizing them is essential for building trust and avoiding conflict.

    Music by Sascha Ende via ende.app

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    6 mins
  • From Fear to Fun: Your consultation room is their dungeon
    Feb 3 2026

    To children, your exam room may feel like a dungeon. This episode reveals why — and how small changes can shift fear into cooperation.

    We unpack:

    • Why unfamiliar medical spaces trigger fear
    • How loss of control shapes a child’s emotional response
    • The neuroscience behind “imagined pain”
    • What children see, hear, and sense the moment they enter
    • Why even routine hospital environments feel overwhelming
    • How our own familiarity blinds us to their experience

    Music by Sascha Ende via ende.app

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    6 mins
  • From Fear to Fun: Flipping the perspective
    Feb 2 2026

    In this episode, we explore one of the most powerful skills in pediatric care: flipping the perspective. Children don’t see the clinic the way we do — and their interpretation of our actions often matters more than our intentions.

    Using the classic chalice‑or‑faces optical illusion as a metaphor, we look at how the same situation can be understood in completely different ways depending on where we focus. By stepping into our young patient’s shoes, we can better anticipate fear, understand emotional reactions, and adjust our communication accordingly.

    Music by Sascha Ende via ende.app

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    5 mins
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