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Flight Department Show

Flight Department Show

By: Dr. Chris Broyhill
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The only business aviation show that will make you a better leader…so you make more money, get your people treated fairly, and stay in the business you love. We have a leadership crisis in business aviation. But through conversations with Aviation Directors, leaders and experts, you'll come away with practical, actionable steps to become the leader you were meant to be. From inside secrets to managing up your internal reporting executive…and simple steps to handle change more effectively…to powerful insights to setting a culture of belonging in your flight dept. You'll also learn how to uncover hidden pay raises… avoid dinner-table mistakes that make you look irresponsible to your partner or spouse… and how to walk into your next comp review armed with an approach HR respects and responds to. This show has one mission - make you a better Business Aviation Leader. Because when you're a better leader, you're better equipped to stay in the business you love.2026 Career Success Economics Management Management & Leadership
Episodes
  • Change Management for Aviation Directors: How To Win Over Your Flight Department w/ Lisa Archambeau

    Change Management for Aviation Directors: How To Win Over Your Flight Department w/ Lisa Archambeau
    Oct 8 2026

    In my own change management experience, I wasn't as proactive as I could have been. I grew a flight department from nothing and nobody to four jets, a helicopter, 30-plus people, and two locations in just under four years.

    I realized later that I made lots of mistakes, including failing to get people involved at every level and early in the process. So I brought in co-author Lisa Archambeau to cover her chapter on change management.

    Lisa is President and Facilitator of ServiceElements International and a fellow member of the NBAA Business Aviation Management Committee (BAMC). We covered some of the key mistakes aviation directors make, and what we can do differently to get more buy-in and lead though change.

    What You'll Discover In This Episode

    • Lisa's experience fueling aircraft and apprenticing as an A&P mechanic to 2 decades coaching business aviation leadership teams

    • Why change must be sold…not just managed

    • How to create excitement for change

    • Why we need 'champions' at all levels (and how to create them)

    • How to manage sudden, top-down change

    • Keys to handling the 'hold-outs' who won't get on board

    About the Guest

    Lisa Archambeau, CAM, is President and Facilitator of ServiceElements International, Inc. She authored Chapter 14, Change Management, in The Business Aviation Book: Leading Operational Excellence (2025).

    Her 30+ years in business aviation span roles from apprentice aviation mechanic and scheduler to program manager, sales director, and business development manager at FlightSafety International, FirstFlight Aircraft Management and Charter, and Universal Weather & Aviation.

    A member of the NBAA Business Aviation Management Committee, she is co-chairing the 2026 and 2027 NBAA Leadership Conferences. She is also a Certified Flight Instructor and a frequent speaker at industry events. Click to learn more about Lisa and ServiceElements, or connect with Lisa on LinkedIn.

    About Your Host

    Dr. Chris Broyhill is the industry's most respected authority on business aviation compensation. An industry veteran with over 43 years of aviation experience, Dr. Broyhill has led several scientific research projects on personnel retention, compensation, and leadership for the National Business Aviation Association (NBAA) since 2017.

    Dr. Chris holds a Ph.D. in Aviation and has published two books that feature the results of his work. He's also an outstanding graduate of the USAF Fighter Weapons School, an NBAA Certified Aviation Manager (CAM) Fellow, and a Certified Compensation Professional (CCP).

    Resources

    Get the Data, Win the Negotiation, Stay in the Business You Love. To get your compensation report, visit AirCompCalculator.com. We have a range of options for different scenarios and budgets, from validating a specific job offer, to packages for entire departments.

    Check out this episode on our website, YouTube, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more leaders in business aviation. Thank you!
    Show More Show Less
    39 mins
  • Total Rewards & Compensation in Business Aviation | Corporate Pilot Salary

    Total Rewards & Compensation in Business Aviation | Corporate Pilot Salary
    Sep 17 2026

    HR and flight departments don't speak the same language on compensation. So if you understand their language, you'll have a big advantage in any salary negotiation.

    This conversation breaks down total rewards and different categories of compensation. So whether you want to raise your corporate pilot salary, or get our entire flight department paid fairly, you go into every negotiation with an approach HR respects.

    What You'll Discover In This Episode

    • The 5 components of total rewards

    • One phrase that will make HR treat you differently

    • The hidden $15k raise buried inside your medical benefits

    • The lever HR can pull even if your base salary is maxed out

    • Why 'cheap' always shows up in safety

    • What it looks like to 'go to bat' for your people on compensation

    About the CoHost

    Matt Johnson is the founder of MicroFamous, a video marketing agency, as well as the author of MicroFamous. A former licensed agent, Matt was a founding co-host of Real Estate Uncensored, a podcast that received over 3.5 million views and downloads. Matt and the MicroFamous team are behind the video shows and podcasts of top real estate coaches and thought leaders. Learn more at GetMicroFamous.com.

    About Your Host

    Dr. Chris Broyhill is the industry's most respected authority on business aviation compensation. An industry veteran with over 43 years of aviation experience, Dr. Broyhill has led several scientific research projects on personnel retention, compensation, and leadership for the National Business Aviation Association (NBAA) since 2017.

    Dr. Chris holds a Ph.D. in Aviation and has published two books that feature the results of his work. He's also an outstanding graduate of the USAF Fighter Weapons School, an NBAA Certified Aviation Manager (CAM) Fellow, and a Certified Compensation Professional (CCP).

    Resources

    Get the Data, Win the Negotiation, Stay in the Business You Love. To get your compensation report, visit AirCompCalculator.com. We have a range of options for different scenarios and budgets, from validating a specific job offer, to packages for entire departments.

    Check out this episode on our website, YouTube, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more leaders in business aviation. Thank you!
    Show More Show Less
    20 mins
  • The Leadership Pipeline Business Aviation Isn't Building w/ Dan Wolfe

    The Leadership Pipeline Business Aviation Isn't Building w/ Dan Wolfe
    Sep 3 2026
    Business aviation has spent years talking about talent shortages, leadership gaps, and the difficulty of attracting the next generation. But the deeper problem may be what happens after people enter the industry. Too many flight departments rely on informal knowledge transfer, loosely structured onboarding, and leaders who are too consumed by daily operations to deliberately develop their people. The result is a fragile leadership pipeline: employees may learn how to perform the job, but not how the department supports the business, how to lead a team, or how to prepare for the next stage of their careers. Dan Wolfe believes mentorship must become a purposeful leadership responsibility, not an occasional conversation or an optional act of generosity. Drawing on nearly five decades in aviation and more than 30 years rising from copilot to aviation vice president, Dan explains how structured mentorship strengthens culture, improves succession planning, develops future leaders, and helps departments preserve the knowledge the industry cannot afford to lose. The question is not simply whether you are mentoring someone. It is whether your department will be stronger after you leave. What You'll Discover In This Episode Why mentorship should be treated as a core leadership responsibility rather than something leaders provide when time allows How failing to develop internal talent leaves flight departments dependent on external hires when leadership positions suddenly open Why every new employee needs to understand the company's mission and the business purpose of the aircraft, not only their operational role How formal internship programs can strengthen the entire department by turning experienced employees into teachers, mentors, and emerging leaders Why effective mentorship requires individual development plans, clear deliverables, and active accountability from both the mentor and the mentee How leaders can identify potential in employees who do not yet see themselves as future managers or aviation directors Why developing a high performer who eventually leaves for a larger opportunity should be viewed as an industry success, not a departmental failure. About the Guest Dan Wolfe is an aviation leader, experienced vice president, aircraft captain, coach, consultant, and mentor with ServiceElements International Inc. He brings nearly five decades of aviation experience, including more than 31 years with Nationwide, where he progressed from copilot to captain, chief pilot, associate vice president, and ultimately vice president, general manager, and aircraft captain. Throughout his career, Dan has built a strong track record in business aviation leadership, operations management, talent development, workforce retention, and succession planning. His work has centered not only on operating high-performing flight departments, but also on developing the people and leadership pipelines needed to sustain them. Dan's aviation qualifications include ATP, CFII, and A&P certifications, along with numerous aircraft type ratings. Today, he applies that experience as a coach, consultant, and mentor, helping aviation professionals and flight departments strengthen leadership, culture, and operational performance. About Your Host Dr. Chris Broyhill is the industry's most respected authority on business aviation compensation. An industry veteran with over 43 years of aviation experience, Dr. Broyhill has led several scientific research projects on personnel retention, compensation, and leadership for the National Business Aviation Association (NBAA) since 2017. Dr. Chris holds a Ph.D. in Aviation and has published two books that feature the results of his work. He's also an outstanding graduate of the USAF Fighter Weapons School, an NBAA Certified Aviation Manager (CAM) Fellow, and a Certified Compensation Professional (CCP). Resources Get the Data, Win the Negotiation, Stay in the Business You Love. To get your compensation report, visit AirCompCalculator.com. We have a range of options for different scenarios and budgets, from validating a specific job offer, to packages for entire departments. Check out this episode on our website, YouTube, Apple Podcasts, or Spotify, and don't forget to leave a review if you like what you heard. Your review feeds the algorithm so our show reaches more leaders in business aviation. Thank you!
    Show More Show Less
    50 mins
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