In this episode of Event Matters, David Watt is joined by Shea McNelis, Co-Founder of Integrity Security, one of Ireland’s fastest-growing event security businesses.
What began as a bold decision to launch a new company in the middle of the Covid shutdown has grown into a business trusted to secure some of Ireland’s largest public events, including St Patrick’s Festival, major sporting fixtures and large-scale music festivals.
But this conversation is about much more than security.
Shea shares how his background in event promotion shaped his belief that security should be customer-focused, welcoming and built on trust rather than intimidation. He explains why culture and values have been central to Integrity’s rapid growth, how the business has prioritised staff retention in an industry known for high turnover, and why familiar faces and consistent service matter so much to event organisers.
The discussion also explores what happened when Shea stepped away from the business for more than two months to travel with his family, the lessons he learned about trust, delegation and founder dependency, and how the experience changed his perspective on leadership and growth.
Away from the events industry, Shea reveals his long-standing passion for music, from managing chart-topping artists to launching a new music development label focused on nurturing emerging talent.
Expect insights on:
• Building a values-led business in a highly demanding industry
• Why customer experience starts with the first person attendees meet
• Creating a culture of trust, accountability and professionalism
• The importance of staff retention and career development in events
• Managing risk, crowd safety and large-scale public events
• Letting go as a founder and building a business that can operate without you
• Why work-life balance matters, even during periods of rapid growth
• Following passions outside the day job and the lessons creativity can teach business leaders
This episode is a fascinating conversation about leadership, trust and building a business with purpose. Shea’s story offers a refreshing reminder that sustainable growth starts with people, culture and having the confidence to step back and let others succeed.
Host: David Watt, Partner at Kershaw Partners
Guest: Shea McNelis, Co-Founder, Integrity Security