Episode 52 | Strategies for retaining customers on your software
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Episode 52 | Strategies for retaining customers on your software
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Customer retention is a critical focus for platforms. Ian Hillis sat down with Andrea Kando, Chief Payments and Strategy Officer at TouchBistro, a leading restaurant management software provider, to explore how software companies can keep their customers engaged and satisfied. With years of experience in payments and strategy, Andrea provides a comprehensive perspective on the challenges and opportunities of user retention for software platforms.
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