Episode 2: "Open for Business" for Everyone: Demystifying Web Accessibility
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Description: Paul Mylod discusses web accessibility, highlighting its legal and ethical importance. He clarifies terms like ADA and WCAG, challenges misconceptions, and provides practical steps for improving website accessibility, shedding light on its impact on customer service.
Episode Summary: In this episode, Paul explores the importance of web accessibility in business, referencing significant legal cases, defining key terms like ADA and WCAG, and debunking myths around quick fixes. He offers practical advice on making websites more accessible and emphasizes the importance of seeing accessibility as a customer service issue.
https://universalclarity.com/
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