This week on The Copilot Connection, Kevin and Zoe dive into the growing impact of FinOps and tokenomics in the Copilot era.

From insights at Commsverse to real-world concerns, we explore how tools like Copilot and Cowork are shifting organisations from fixed licensing to consumption-driven models - bringing both opportunity and uncertainty.

The discussion focuses on balancing cost vs value, the importance of governance and guardrails, and why organisations must carefully pilot AI usage rather than roll it out blindly. They also highlight the challenge of helping users choose the right tool for the right task without driving up unnecessary costs.

Useful links:

• Cowork cost management overview — https://learn.microsoft.com/en-us/microsoft-365/copilot/usage-based-billing-manage-copilot-credits
• Cowork Cost Estimator -https://aka.ms/CustomerCoworkEstimator
• Cowork Adoption site - https://adoption.microsoft.com/en-gb/copilot/cowork/ai-user/
• Cost management demo - https://demos.microsoft.com/app/present/6694#/0/0
• An unsuspecting bill - https://www.reddit.com/r/copilotstudio/comments/1ueqedl/woke_up_to_a_47k_bill_after_deploying_one_copilot/
• More on unsuspecting bills - https://www.linkedin.com/posts/peter-sabapathy-71a88145_a-post-on-reddit-this-week-described-someone-share-7475913687963467778-xsXa