Ep 19: Navigating Conflict in Family Businesses
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In this episode, Mediator, Negotiation Consultant, and Conflict Coach Scott Loring, Principal at Cooperative Coaching & Mediation, shares his expertise on navigating the complex and often deeply personal conflicts that arise in family businesses. Drawing on decades of experience resolving disputes, he explains how blurred boundaries, unclear expectations, and the overlap of family identity with business roles can create tension especially during pivotal moments like leadership transitions or business exits.
He highlights how unresolved issues, sometimes rooted in childhood dynamics, resurface and impact not only relationships but overall workplace health, from employee turnover to morale. Loring emphasizes that while solutions to conflict may be straightforward, they are rarely easy, requiring honest, productive communication and a willingness to move toward understanding rather than agreement with a shared desire to improve.
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