In Episode 2 of Duty Calls & Coffee, we sit down with Jill, a vital part of the MdE team, to discuss how MdE has changed over the years and the vision that drives our software forward.

Hear how client feedback shapes the tools agencies rely on every day, and get a behind-the-scenes look at the people and processes that make MdE purpose-built for public safety.

MdE – Managing Data Efficiently, supporting public safety from hire to retire.

In our debut episode of Duty Calls & Coffee, we sit down with Lisa Reaver, President of MdE, Inc., and Jean Reaver, Vice President, to share the story behind the company. From its early beginnings to the mission that drives it today, Lisa and Jean discuss why MdE was built specifically for public safety—and why one-size-fits-all software was never the answer.

This episode provides a behind-the-scenes look at how real-world experience and a commitment to supporting agencies, from hire to retirement, have shaped MdE into the all-in-one solution it is today. Whether you’re part of a small department or a large agency, this conversation sets the foundation for what this podcast—and MdE—is all about.