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This conversation is about what happens when you realize your TPM and ops skills are already a product and decide to package them. Martina shares the origin story behind Clervio, the fractional operator venture she co-founded with partner Jim Elvidge while navigating her next chapter. We get into the juggle, the mindset shift, and why a friend in Paris funding a writing life through walking tours became a concrete blueprint for what's possible.

Bonus: What crochet teaches you about pacing a transformation.

Martina Ziegenfuss spent years inside big tech turning complexity into execution: post-acquisition integrations, cross-functional programs, operating model design. She's the person you call when things need to actually work.

Then she built something of her own.

About Martina Ziegenfuss

Martina Ziegenfuss is co-founder of Clervio, a fractional operator and enterprise transformation venture, alongside partner Jim Elvidge. She also runs MZConsulting, where she works as a Fractional Chief of Staff for CEOs and leadership teams navigating M&A, operating model changes, and transformation. She previously held cross-functional delivery and operations roles at Intuit and NortonLifeLock.

Connect with Martina: linkedin.com/in/martinaz | clerv.io

About your host

Christine Kahn is a Staff Technical Program Manager with 12+ years leading AI platforms and program delivery at Intuit, OpenTable, 20th Century Fox, and Realtor.com; and a musician and soundbath practitioner outside of it.

Connect: linkedin.com/in/christinekahn | christinekmusic.com

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© 2026 Dreams and Delivery LLC. All rights reserved.

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This conversation is about what it feels like when your work stops matching your frequency and what it takes to build something completely different. Mary-Lynne also shares how AI agents have reshaped her workflow, freeing her to put her energy where it matters most: the humans in front of her.

Mary-Lynne Williams spent 20 years delivering at the highest levels of tech in Microsoft, Meta, Zillow. Product design, systems thinking, leading teams. By every external measure, she was succeeding.

Then she left to found Buffalo Firefly, a sound healing company now operating in Richmond and Brooklyn.

About Mary-Lynne Williams Mary-Lynne Williams is the founder and CEO of Buffalo Firefly, an energy wellness company bringing sound healing and energy medicine to communities in NYC and Richmond, VA. Before founding Buffalo Firefly, she spent over two decades as a product design leader at Microsoft, Meta, and Zillow, working at the intersection of systems thinking, user experience, and human behavior.

Connect with Mary-Lynne: linkedin.com/in/mary-lynne-williams-4a90932 | buffalofirefly.com

About your host Christine Kahn is a Staff Technical Program Manager with 12+ years leading AI platforms and program delivery at Intuit, OpenTable, 20th Century Fox, and Realtor.com; and a musician and soundbath practitioner outside of it.

Connect: linkedin.com/in/christinekahn | christinekmusic.com

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© 2026 Dreams and Delivery LLC. All rights reserved.

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This conversation is about what organizational change actually teaches you about personal transformation, how Jess turned a layoff into a launchpad, and what it looks like to build a life outside performance. She also shares her honest take on where AI is and isn’t landing in the change management space.

Jessica Valentine Nelson spent 15+ years inside global organizations: Accenture, Dell, lululemon, helping leaders and teams navigate transformation. She knew the craft of change management from the inside.

Then she went through her own.

About Jessica Valentine Nelson Jessica Valentine Nelson is an executive coach, organizational change consultant, and founder of Guided by Jess Valentine and Full Body Studio. She spent 15+ years at Accenture, Dell Technologies, Optiv, and lululemon helping leaders and teams navigate transformation. Today she runs a coaching practice and a community wellness space in Bastrop County, Texas, and writes about purposeful living on her Substack, Lead with Heart.

Connect with Jessica: guidedbyjessvalentine.com | fullbodystudio.com

About your host Christine Kahn is a Staff Technical Program Manager with 12+ years leading AI platforms and program delivery at Intuit, OpenTable, 20th Century Fox, and Realtor.com, and a musician and soundbath practitioner outside of it.

Connect: linkedin.com/in/christinekahn | christinekmusic.com

Support the show

© 2026 Dreams and Delivery LLC. All rights reserved.