It's listing season — and if you've ever had a seller who called constantly, pushed back on showings, or acted surprised by things you know you discussed at the appointment, this episode is for you.

Lindsay walks through the seller expectations addendum she uses with every single listing client — a signed, two-page document that gets completed at the listing appointment alongside the listing agreement. Every clause in it exists because something went wrong without it.

In this episode, Lindsay covers:

• Why verbal conversations at listing appointments don't stick — and what to do instead
• The retainer model Lindsay uses and why it filters out sellers who aren't serious
• What to include in your showing expectations (availability, open houses, seller presence, lockboxes, and recording devices)
• Why showing feedback is not guaranteed — and how to set that expectation in writing
• The built-in 21-day pricing review that makes price reduction conversations easier
• How weekly written updates eliminate the "what's going on?" texts
• Communicating your working hours upfront — and why it protects everyone

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