Episodes

  • Who Pays the Price? Collections, Credit Risk and the SMB Economy in 2026
    Feb 25 2026

    As the economy moves deeper into 2026, credit and collections decisions are carrying greater consequences—especially for small businesses. In this episode of Credit in Focus, Carrie Coker and Amy Crawford unpack rising consumer and SMB delinquencies, aggressive federal enforcement, and the ripple effects collections can have on local economies. They explore how early-stage intervention, AI-driven propensity-to-pay models, and proactive servicing can help lenders improve recoveries while supporting long-term SMB resilience.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    18 mins
  • Defining Alternative Data: Building a Common Language for Credit Risk Management
    Feb 4 2026

    In this episode, we explore what “alternative data” means and why defining it matters for credit risk management around the world. Moderated by Stewart Watterson of Datos Insights, LexisNexis Risk Solutions experts Kevin King and Neil Allen discuss the growing complexity of credit data, the challenges caused by inconsistent terminology and the impact on innovation, regulation and consumer trust.

    The conversation introduces a standardized framework for understanding traditional credit data, alternative data, open banking data and emerging data types, with regional perspectives from the US, UKI and global markets. Gain practical insights into how clearer definitions can accelerate adoption, improve risk decisioning and support more inclusive lending outcomes.

    For more information and to download the Defining Alternative Data Report and supporting collateral, click here.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    44 mins
  • Student Loans are Back. Is your Credit Strategy Ready?
    Nov 12 2025

    As student loan repayments resume after a four-year pause, millions of Americans are feeling the financial strain and so are businesses. In this episode of Credit in Focus, host Carrie Coker, Senior Director of Market Planning, Servicing and Recovery, is joined by Andrea Bell and Andrew Henderson to unpack the ripple effects of student loan obligations on consumer behavior and credit risk management.

    If you’re a collections leader or credit risk professional, this episode delivers practical insights to help you navigate a rapidly changing environment. Tune in to learn how to refine segmentation, optimize workflows, and protect your portfolio as student loan repayment reshapes the credit landscape. Learn More at: Collections & Recovery: Collections Solution.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    42 mins
  • Unlocking Opportunity: Financial Inclusion for the New to Credit
    Oct 22 2025

    In this episode, Zach Tondre (US) and Neil Allen (UK) dive into the global challenge of financial inclusion, especially for consumers who are new to credit. From unbanked populations to young adults aging into credit, they explore the barriers that prevent access to financial systems and the opportunities that lie in alternative data. Hear real-world stories, market insights and how lenders can tap into hidden potential to drive growth and inclusion.

    Visit risk.lexisnexis.com to learn more about how alternative data can help improve credit risk decisioning at every stage of the customer lifecycle and to download the Financial Inclusion for the New to Credit ebook and supporting assets.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    39 mins
  • Untangling Early-Stage Defaults and First-Party Fraud
    Oct 8 2025

    In this episode, Kevin King, VP of US Credit Risk & Marketing Strategy, and Kim White, Senior Director of North America Fraud & Identity, dive deeper into the complex world of first-party fraud, building on insights from Season 1. They explore how early payment defaults (EPDs) can mask first-party fraud and why distinguishing between identity and intent-based behaviors is critical for lenders and risk managers.

    The episode features a case study using clustering analysis to profile EPD drivers and offers actionable strategies for isolating fraud entry points and applying friction intentionally. You’ll also learn:

    • Why early-stage defaults are a key signal of first-party fraud
    • How to differentiate between identity theft, synthetic identity and identity manipulation
    • How to design smarter, targeted defenses that balance loss prevention, customer friction and operational efficiency

    Visit risk.lexisnexis.com for more information on credit risk and fraud and identity solutions from LexisNexis Risk Solutions.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    43 mins
  • How Financial Institutions Are Winning with Innovative Data-Driven Marketing
    Sep 24 2025

    Jim Kraus, Vice President & Principal at KS&R moderates a conversation with Hemant Deulkar, Senior Director of Market Planning and John McWilliams, Director of Consultative Solutions at LexisNexis Risk Solutions about the findings from a survey of 150 professionals responsible for customer acquisition strategy at financial institutions across the United States.

    In this episode, you will learn:

    • Why data and compliance challenges are hindering customer acquisition
    • How financial performance is shaping customer acquisition strategies
    • Why financial institutions are increasing their marketing data investments

    Visit risk.lexisnexis.com to learn more about our customer acquisition solutions and to download the 2025 US Financial Institution Customer Acquisition Report and supporting assets.


    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    36 mins
  • Tariffs, Tension and Turning Points: The Credit Health of US Businesses
    Sep 10 2025

    In this episode, Amy Crawford, Senior Director of Market Planning, and Kristin Carlson-Vinjamuri, Senior Data Scientist at LexisNexis Risk Solutions, dive into exclusive data from LexisNexis Risk Solutions revealing key shifts in the small business credit landscape including a spike in credit inquiries, rising charge-offs among small businesses, changing lender behavior across industries and more. Are these trends signs of economic resilience or early warnings of financial strain? Join us for a data-driven discussion tailored for risk professionals, lenders and business leaders seeking clarity in uncertain times. For more information on our small business credit risk solutions, click here.

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    41 mins
  • Debt, Default and the Future - Bankruptcy Trends & Collections
    Aug 27 2025

    In our season 2 premier mini-sode, Carrie Coker-Aivaliotis, Senior Director of Servicing and Recovery, Denise Cross, Director Consultative Services for LexisNexis Risk Solutions, and Missy Meggison, General Counsel and Director Auriemma Roundtables, discuss how bankruptcy filings are rising, but debt settlement is growing even faster. We explore how these trends are reshaping collections, compliance, and consumer engagement. Learn how tech, regulation, and economic pressures are driving change—and what you can do to stay ahead.

    Auriemma Roundtables supports Collections leaders with peer forums, benchmarking data, and industry resources. To learn more, visit: https://roundtables.us/collections/

    DISCLAIMER: The information provided in this podcast is for informational purposes only and is not intended to and shall not be used as legal advice. The views and opinions expressed in this podcast are solely those of the speakers and do not necessarily reflect the views or positions of LexisNexis Risk Solutions. LexisNexis Risk Solutions does not warrant that the information provided in this podcast is accurate or error-free.

    LexisNexis and the Knowledge Burst logo are registered trademarks of RELX Inc. Other products and services may be trademarks or registered trademarks of their respective companies. Copyright© 2026 LexisNexis Risk Solutions.

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    17 mins