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Coffee In St James's

Coffee In St James's

By: Warden Consulting
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About this listen

Coffee in St James’s is a brand new podcast series from Warden Consulting focusing on the marketing and growth of wealth management businesses.


In the series, you’ll hear about all the main issues around growth in the industry from advisors, sales directors, marketers and more.


If you’re interested in growing your own wealth management business, then this podcast is for you.




Hosted on Acast. See acast.com/privacy for more information.

Warden Consulting
Economics Management Management & Leadership Marketing Marketing & Sales Personal Finance
Episodes
  • Victoria Carroll, W1M: Technology, wealth marketing, events, content & marketing strategy
    Jan 26 2026

    In this episode of Coffee in St James's, Rob speaks with Victoria Carroll, the Chief Marketing Officer of newly-merged wealth management firm, W1M. They discuss the current health of the UK wealth management industry, the impact of technology, rising client expectations and the importance of effective marketing strategies. Victoria shares insights on the role of events, content creation, social media, and the balance between centralised and individual marketing efforts. They also explore the challenges and opportunities presented by rebranding, the significance of identifying market niches and effective PR strategies.


    Talking points:


    • The UK wealth management industry is fundamentally strong, rated a 7 out of 10.
    • Rising client expectations and technology are reshaping the industry.
    • Marketing in wealth management focuses on trust and long-term partnerships.
    • Events are crucial for client engagement and relationship building.
    • Content should educate, differentiate, and build trust with prospects.
    • Social media requires authenticity and tailored messaging for different platforms.
    • Balancing centralized marketing with individual advisor authenticity is key.
    • Effective communication is essential for engaging the business in marketing.
    • Marketers are increasingly seen as strategic partners in wealth management firms.
    • Rebranding offers a clean slate to reposition in the market.


    Chapters


    00:00 Introduction to Wealth Management Podcast

    00:53 Health of the UK Wealth Management Industry

    02:32 Impact of Technology and Client Expectations

    04:00 Marketing Strategies in Wealth Management

    06:02 The Role of Events in Client Engagement

    07:29 Content Creation and Its Importance

    09:05 Social Media Strategies for Wealth Managers

    10:16 Balancing Centralized and Individual Marketing

    11:16 Engaging the Business in Marketing Processes

    12:33 The Evolving Role of Marketers

    13:45 Challenges and Opportunities in Rebranding

    15:43 Identifying Market Niches

    18:22 Effective PR Strategies for Wealth Managers



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    20 mins
  • Anthony Villis, First Wealth: Consolidation, growth, personal branding, finfluencers and more
    Jan 19 2026

    In this episode of Coffee in St James's, Anthony Villis, Managing Director of First Wealth, discusses the current state and future of the UK wealth management industry with Rob.


    He shares insights on the health of the industry, the impact of consolidation, growth strategies for firms, the importance of social media and personal branding, the significance of B Corporation designation, the challenges posed by finfluencers and the role of technology in enhancing business operations.



    Talking points:


    • The UK wealth management industry is rated a 7 out of 10 for health.
    • There is a significant advice gap in the market.
    • Consolidation is leading to fewer but larger firms in the industry.
    • Growth requires deliberate and consistent marketing efforts.
    • Social media should focus on providing value to potential clients.
    • Personal branding is crucial for advisors in attracting clients.
    • B Corporation status aligns business practices with social responsibility.
    • Finfluencers should be regulated to ensure quality advice.
    • Technology is essential for tracking marketing effectiveness and ROI.
    • Data-driven strategies are key to successful marketing in wealth management.


    Chapters


    00:00 The State of UK Wealth Management in 2025

    02:43 Consolidation and the Future of IFAs

    05:34 Growth Strategies for Wealth Management Firms

    08:19 The Role of Social Media and Personal Branding

    11:10 B Corporation Designation and Its Impact

    14:16 Navigating Finfluencers and Regulation

    16:58 Leveraging Technology in Wealth Management


    Hosted on Acast. See acast.com/privacy for more information.

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    19 mins
  • Vanessa Barnes, Hannay Wealth: Authenticity, client retention, technology, differentiation and the WWA
    Jan 19 2026

    In this episode of Coffee in St James's, Rob discusses the current state and future of the UK wealth management industry with Vanessa Barnes, founder of independent financial advisory firm, Hannay Wealth.


    They explore the industry's health, the evolution of financial advice, the importance of authenticity, client retention strategies, the impact of technology and the significance of the Women's Wealth Alliance in empowering women in finance.


    The conversation also addresses the changing dynamics of wealth management as it relates to gender and age and how firms can adapt their strategies to better serve younger generations.



    Talking points:


    • The evolution of financial advice has shifted from transactional to service-oriented.
    • Authenticity is crucial for financial advisors to build trust with clients.
    • Client retention is about transparency and a holistic approach to financial needs.
    • Technology is becoming increasingly important in wealth management but personal relationships remain key.
    • Differentiation in a crowded market requires a clear value proposition and strong branding.
    • The Women's Wealth Alliance aims to improve representation and empower women in finance.
    • Women are often underserved in financial advice, highlighting the need for better representation.
    • Younger generations require different strategies, focusing on tactics before transitioning to long-term strategies.
    • AI can play a significant role in enhancing financial advice and client engagement.


    Chapters:


    00:00 Introduction to Wealth Management Podcast

    00:50 Assessing the Health of the UK Wealth Management Industry

    01:58 Evolution of Independent Financial Advising

    04:29 The Role of Authenticity in Financial Advising

    05:33 Client Retention Strategies in Wealth Management

    07:17 The Impact of Technology on Wealth Management

    09:00 Differentiating in a Competitive Market

    10:06 The Women's Wealth Alliance: Purpose and Impact

    11:26 Empowering Women in Wealth Management

    14:22 Addressing Gender and Age Dynamics in Wealth Management

    18:30 Adapting Strategies for Younger Generations


    Hosted on Acast. See acast.com/privacy for more information.

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    23 mins
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