Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry and tech.

Business messaging is transforming customer engagement by enabling brands to move conversations into familiar, always‑on messaging platforms. The result for customers is greater convenience, quicker resolutions, and more meaningful, personalized interactions.

This week, Dave, Esmee, and Rob are joined by Kathleen Tandy, Global Director and Head of Business Messaging Marketing and WhatsApp for Business at Meta , to explore how companies are using messaging platforms to engage customers, what customers expect from these experiences, and the challenges of scaling messaging in tech.

TLDR

00:35 – Introduction

01:00 – Hang out: The new Remarkable

05:25 – Dig in: Using messaging to enhance customer experiences

20:49 – Conversation with Kathleen Tandy

55:26 – The passion for college football and championship weekend!

Guest

Kathleen Tandy: https://www.linkedin.com/in/kptandy/

Hosts

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/

Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production

Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound

Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Realities Remixed' is an original podcast from Capgemini

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, industry, and tech.

Energy transportation is a deeply local business, safely delivering gas and electricity, more and more from renewable sources, directly to the communities it serves. Technology and AI help make that possible by strengthening safety, bringing companies closer to customers, and enabling teams to build the future together.

This week, Dave, Esmee, and Rob are joined by John Koerwer, CIO of UGI Corporation, to explore explore why “the business” and tech still struggle to speak the same language, nd what helps close the gap.

TLDR

00:35 – Introduction
01:17 – Hang out: new toys and coffee
07:55 – Dig in: the business - tech divide
21:07 – Conversation with John Koerwer
59:40 – The amazing AI technology in The Sphere's version of The Wizard of Oz

Guest

John Koerwer: https://www.linkedin.com/in/john-koerwer-46102127/

Hosts

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/

Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production

Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound

Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Realities Remixed' is an original podcast from Capgemini

Realities Remixed, formerly know as Cloud Realities, launches a new season exploring the intersection of people, culture, and tech. Hosts Dave Chapman, Esmee van de Giessen, and Rob Kernahan unpack 2026’s defining trends, from AI and sovereignty to adaptability and automation, offering fresh insight, candid reflections, and forward‑looking conversations shaping the year ahead.

TLDR

00:20 – Introduction of Realities Remixed

02:30 – Why the show evolved?

04:50 – Dig in with the team: Predictions for 2026

06:40 – Macro trends

13:00 – Sovereignty
17:40 – Agentic AI
22:17 – Human–AI interaction
26:06 – Cloud trends
30:42 – AI scaling, domain‑specific models
35:03 – Adoption lag
39:34 – Physical AI
43:47 – Quantum computing
48:21 – Hardware acceleration
50:30 – Cybersecurity
52:38 – Season outlook

Hosts

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Esmee van de Giessen: https://www.linkedin.com/in/esmeevandegiessen/

Rob Kernahan: https://www.linkedin.com/in/rob-kernahan/

Production

Marcel van der Burg: https://www.linkedin.com/in/marcel-vd-burg/

Dave Chapman: https://www.linkedin.com/in/chapmandr/

Sound

Ben Corbett: https://www.linkedin.com/in/ben-corbett-3b6a11135/

Louis Corbett: https://www.linkedin.com/in/louis-corbett-087250264/

'Realities Remixed' is an original podcast from Capgemini