In this recap, we look back on previous episodes to reflect on the overarching story across the spring semester. From unseen work and relational retention to accompaniment, illuminators, and systems change, this season made one central argument: the work that matters most in higher education is relational, slow, and often invisible. Featuring conversations with Sherry Woosley, Matt Boisvert, Tori Kneeland, and Dave Rozeboom, this episode revisits the key moments, stories, and insights that shaped the season.

In this recap, we look back on previous episodes to reflect on the overarching story across the spring semester. From unseen work and relational retention to accompaniment, illuminators, and systems change, this season made one central argument: the work that matters most in higher education is relational, slow, and often invisible. Featuring conversations with Sherry Woosley, Matt Boisvert, Tori Kneeland, and Dave Rozeboom, this episode revisits the key moments, stories, and insights that shaped the season.

In this episode, we sit down with Dr. Dave Rozeboom to explore what it really takes to create better student experiences in higher education. From the disconnect between Student and Academic Affairs, to the growing challenges around retention, resources, and student needs, Dr. Rozeboom unpacks the gaps between what institutions intend to deliver and what students actually experience. Drawing from leadership through crises, he highlights the importance of leaders who build relationships that truly impact student success.