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CMO Therapy

CMO Therapy

By: lucy.heavens
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Welcome to CMO Therapy, a podcast to help you navigate through your marketing journey because let me tell you, I get it-being a marketing leader is no walk in the park. In each episode we dive headfirst into the world of marketing, where uncertainty, tight budgets and fierce competition are just the beginning of the rollercoaster ride. Look, the title might include the word therapy, but we're not just talking about challenges-we're tackling them head on! If you're a chief marketing officer or a marketing lead, looking to up your game, then I'm so glad you've found us! Music by Filo Starquezlucy.heavens Economics Marketing Marketing & Sales
Episodes
  • Boiling the ocean won't fill your funnel
    Jun 16 2026

    Ever feel like marketing success is just about doing more - more channels, more activity, more noise? In this episode of CMO Therapy, Lucy is joined by the brilliant Lauren Berkemeyer, CMO at YuLife, to unpack why that "boil the ocean" approach is quietly wrecking budgets, trust and focus across marketing teams everywhere.

    They get into:

    • Why high-volume, low-relevance outreach is actively damaging your funnel (the stats are brutal: 73% of B2B buyers avoid suppliers sending irrelevant outreach and 81% straight-up ignore generic messaging)

    • How to use AI for account intelligence without losing the human touch that builds real trust

    • Why patience, not speed, might be your most underrated sales and marketing weapon

    • And why so few marketers actually know their ICP and what that's costing them

    As Lauren puts it: "One in four are your real trailblazers... those are who I want to find."


    If you're ready to trade spray-and-pray for precision, relevance and a much healthier funnel, this one's for you.

    Music clip by Filo Starquez, Divergence

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    38 mins
  • Beyond the CV, Identifying Real Marketing Talent in an AI Driven World
    Jun 2 2026

    Hiring marketing talent has always been hard, but right now it feels like a whole new level of chaos.
    In this episode of CMO Therapy, Lucy is joined by Conor Coughlan, CMO at Armis, to unpack the slightly painful reality of finding genuinely brilliant marketers in an AI-driven world. Because let’s be honest, everyone looks polished on paper now. CVs are sharper, applications are slicker and AI can make almost anyone sound like they know exactly what they’re doing.
    Conor shares what he’s seeing first-hand while rebuilding a SaaS marketing team, including the sheer volume of applications, the rise of AI-polished CVs, and why traditional screening methods are starting to break. He also gets into the practical stuff: how to write clearer job descriptions, why reference checks still matter, how to test for real capability and why grit, curiosity and attitude can be just as important as experience.
    As Conor puts it, AI tools are amazing, “but my God, they can put lipstick on a pig.”
    If you’re hiring, growing a team, or trying not to make an expensive mistake, this one is absolutely worth a listen.lucyvheavens@gmail.com. Press tab to insert.Music clip by Filo Starquez, Divergence

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    39 mins
  • Brand Voice, Not a Bot Voice
    May 5 2026

    AI has well and truly landed in marketing teams, and yes, it can be brilliant. It can speed things up, sharpen ideas and help us get more from the content we already have. But it has also unleashed a wave of bland, samey, beige content that sounds suspiciously like… everyone else.
    In this episode of CMO Therapy, Lucy is joined by Wade Coleman, Head of Brand and Content Strategy at Fiserv, to talk about the AI content identity crisis facing marketing leaders right now. They get into why so much AI-generated content feels soulless, where AI is genuinely useful, where it needs a firm “absolutely not” and why strong brand voice, audience understanding and human judgement matter more than ever.
    As Wade puts it: “ChatGPT is a shortcut to sounding like everyone else.”
    If you’re a CMO or marketing leader trying to use AI without quietly murdering your brand voice, this one’s for you.Music clip by Filo Starquez, Divergence

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    35 mins
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