Welcome to the start of a brand-new year and a brand-new season of the podcast.

We’re kicking off 2026 with a conversation that sets the tone for what this season is all about. Real stories, real lessons, and honest conversations about cybersecurity and business risk.

In today’s episode, you’ll hear from Billy Solano, who shares the cybersecurity wake-up call that reshaped how he thinks about protecting his business. What started as a single incident quickly became a turning point that forced tough questions about preparedness, responsibility, and what it really means to be secure.

This isn’t a technical deep dive. It’s a real-world story that many business owners will recognize and one that serves as an important reminder as we head into a new year.

In this inspiring episode of the CMIT Solutions Featured Franchise Spotlight, we sit down with Camille Hamilton, a franchisee who has proudly served the Houston Northwest suburbs for 25 years. Camille shares her journey from leaving corporate America to building a lasting IT business, reflecting on the early struggles, her biggest turning points, and the lessons that fueled her growth.

She opens up about the importance of perseverance, the power of networking, and the value of letting go to scale a business. Listeners will hear how Camille built a strong team culture, embraced mentorship, and became known as the “Networking Queen” within the CMIT community.

Arvind Hariharan shares how he transitioned from a 17-year corporate IT career to owning a successful CMIT Solutions franchise. He talks about launching during the pandemic, leveraging the CMIT system and mentorship, growing through consistency and community outreach, and prioritizing client relationships. He emphasizes self-awareness, structured goal-setting, and the importance of trusting the process.