The Government Affairs team, led by Melissa Schulman, SVP, has a busy year ahead as it works to ensure policymakers understand our vision for health care.
• The Government Affairs team works with elected officials to show what we’re doing to lower health care costs, improve health outcomes and simplify the patient experience, she says.

• We recently launched a program to give legislators tours of distribution centers, mail order facilities and CVS Pharmacy stores to showcase the many ways the company supports their communities.

• "We really want policymakers to see and understand that we're not just this big company, we are the CVS in their neighborhood that’s staffed by their constituents," Melissa says.

After just six months on the job, Dr. Amy Compton-Phillips, EVP, Chief Medical Officer, is convinced CVS Health can make a genuine difference in the health care ecosystem.

• The company has the assets it needs — an insurance provider, a pharmacy benefit manager, health care providers and pharmacies — to restore trust in health care, Dr. Amy Compton-Phillips says.

• Innovation is change at scale, like when the company enables pharmacists with AI to enhance patient safety or adds primary care services to MinuteClinic locations to address unmet preventive health care needs, she says.

• “We're actually going to deliver on the promise of being the trusted organization that succeeds in simplifying health care,” Dr. Compton-Phillips says.

Musab Balbale, SVP, Chief Merchant, discusses how CVS Pharmacy is meeting evolving consumer needs and adapting to economic uncertainty.

• CVS Pharmacy is finding new ways to excel in the three tenets of retail: providing great value, selection and service.

• Our team takes a strategic, customer-first approach to selecting every product we carry. We’re particularly proud of the evolution of the CVS Store Brands portfolio, including Joyward, our new holiday brand.

• "One of our focuses has been how we really position our store at the center of the community," Musab says, explaining that CVS does this by bringing in the products community members want at more competitive prices.