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Your team doesn’t need another shiny AI subscription, they need clarity. We sit down with Heather Terry, CEO and chief content architect of Curious AI, to unpack why so many small businesses feel overwhelmed after buying “all the tools” and still can’t point to real results. The heart of the problem is simple: when you start with platforms instead of priorities, you create noise, tool fatigue, and a culture of random experimentation that never turns into repeatable operations.

We get concrete about what to do instead. Heather walks us through a KPI-first AI adoption strategy: identify the business KPIs that matter, map the projects and tasks that drive them, and then choose the right AI tool for that specific job. We also talk about the people side of AI change management, because the “boots on the ground” know the work best and they’re the ones who will make AI stick. Skip that collaboration and you invite shadow AI, inconsistent processes, and “time savings” that mysteriously evaporate.

If you’re worried AI will make your brand sound generic, we address that head-on with two common mistakes and a better workflow that includes voice training, human editing, and even voice-to-text to keep your writing natural. Heather also shares her “AI is a magnifying glass” framework, why human-in-the-loop matters, and how leaders can reduce fear by communicating a clear vision for co-working with AI. You’ll leave with practical starter use cases, a strong reason to start with one tool, and a simple habit for using AI as a devil’s advocate to sharpen your thinking.

Subscribe for more practical small business AI strategy, share this with a friend who feels behind, and leave a review with the first process you want to improve using AI.

🎙️ Connect with Chrissy Myers and discover how resilience, expertise, and community can transform your world:

🔗 Follow Chrissy on LinkedIn for behind-the-scenes insights, leadership tips, and updates on her journey as the CEO of two thriving businesses.

📘 Grab your copy of 'Reluctantly Resilient' to learn how Chrissy turned challenges into opportunities and how you can do the same in your life and business.

🤝 Explore Clarity HR and discover how Chrissy’s team simplifies HR for small businesses, giving you peace of mind to focus on what matters most.

💼 Visit AUI to see how Chrissy's employee benefits expertise can help you build a healthier, happier workforce.

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You can make a smart growth move and still create a risk you never saw coming. That is the tension we dig into with attorney CJ Meager of Brennan Mana and Diamond, who works with companies as fractional chief legal counsel. When you are past the startup stage, the margin for error gets smaller, and the goal is not just growth. It is protecting what you have built while you keep scaling.

We talk about what “fractional general counsel” actually means inside a business, why proactive legal strategy beats emergency calls, and how steady touchpoints help you avoid costly surprises. CJ breaks down common legal blind spots in growing companies, especially corporate governance basics that owners often overlook until they are trying to make a big decision, bring on investors, plan succession, or prepare for an exit. We also get practical about how a fractional relationship changes the day-to-day: easier questions, better context, smarter contract review, and fewer blinders.

Then we hit a hot topic leaders are wrestling with right now: AI. CJ explains why relying on public AI tools for legal work can burn even sophisticated teams, what “garbage in, garbage out” looks like in practice, and why businesses should set guardrails for AI usage. We also cover when DIY platforms like LegalZoom are fine and when they become a speed bump during funding, sales, or M&A.

If you want to get 1% better, this conversation points to one move: build the team around you and get ahead of the risks that change as you grow. Subscribe, share this with a fellow owner, and leave a review so more leaders can scale with confidence.

🎙️ Connect with Chrissy Myers and discover how resilience, expertise, and community can transform your world:

🔗 Follow Chrissy on LinkedIn for behind-the-scenes insights, leadership tips, and updates on her journey as the CEO of two thriving businesses.

📘 Grab your copy of 'Reluctantly Resilient' to learn how Chrissy turned challenges into opportunities and how you can do the same in your life and business.

🤝 Explore Clarity HR and discover how Chrissy’s team simplifies HR for small businesses, giving you peace of mind to focus on what matters most.

💼 Visit AUI to see how Chrissy's employee benefits expertise can help you build a healthier, happier workforce.

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You promote your top performer, give them a new title, and expect the team to level up. Instead, sales dip, conflict rises, and your once-reliable employee looks exhausted and unsure. That whiplash is more common than most leaders admit, and it usually has one root cause: we reward technical excellence with a management role, then provide little to no leadership training.

Julie Wheeler, HR Business Partner at ClarityHR, joins me to unpack why companies make this mistake and what it costs in morale, retention, and results. We talk through the predictable traps new managers fall into, like avoiding hard conversations with former peers, micromanaging because it feels safe, and setting inconsistent expectations that quietly fuels resentment. We also cover the “tangible” side of being a supervisor, including why basic awareness of employment law matters. A manager doesn’t need to be an HR expert, but they must recognize red flags like ADA accommodation requests, harassment concerns, and FMLA-related issues, and know when to pull in help.

Then we get practical about solutions: what a true manager boot camp can include, how to layer soft skills like delegation, coaching, and conflict resolution on top of the basics, and why humility and reasonable vulnerability often separate strong managers from struggling ones. We also tackle the fear business owners voice out loud: what if we train them and they leave? The better risk to manage is what happens when we don’t.

If you have new supervisors, future leaders, or a management bench to build, listen, share with a fellow owner, and subscribe. If this helped, leave a review and tell us: what do you wish you’d learned before you became a manager?

🎙️ Connect with Chrissy Myers and discover how resilience, expertise, and community can transform your world:

🔗 Follow Chrissy on LinkedIn for behind-the-scenes insights, leadership tips, and updates on her journey as the CEO of two thriving businesses.

📘 Grab your copy of 'Reluctantly Resilient' to learn how Chrissy turned challenges into opportunities and how you can do the same in your life and business.

🤝 Explore Clarity HR and discover how Chrissy’s team simplifies HR for small businesses, giving you peace of mind to focus on what matters most.

💼 Visit AUI to see how Chrissy's employee benefits expertise can help you build a healthier, happier workforce.