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In this engaging conversation, Tony Pando shares his journey from working with Jack Nicklaus to helping build the Dr. Color Chip brand. He emphasizes the importance of customer service, continuous learning, and adapting to competition in the paint touch-up niche. The discussion also highlights the unique chemistry behind Dr. Color Chip products and the company's commitment to supporting its users with training and resources. Pando's insights provide valuable lessons for detailers and entrepreneurs alike.

Takeaways

• Tony Pando emphasizes the importance of continuous improvement in business.
• Dr. ColorChip was born out of a need for better paint touch-up solutions.
• Customer service is a key differentiator in the automotive industry.
• The unique chemistry of Dr. Color Chip products sets them apart from competitors.
• Building relationships with customers leads to long-term success.
• Showing up consistently is crucial for business growth.
• Detailers should be open to learning new skills to expand their services.
• The data from DIY kit sales informs the development of new color formulas.
• Success in business often requires a willingness to adapt and innovate.
• Networking and mentorship play significant roles in professional development.
  
  
  

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In this episode, Cincy Snouf discusses the current state of the auto reconditioning business, highlighting both challenges and opportunities. He emphasizes the importance of time management, consistency, and professionalism in overcoming industry hurdles. The conversation also touches on the need for continuous education and investment in people to foster growth. Finally, Cincy underscores the significance of building strong relationships within the industry to ensure long-term success.

Takeaways

• We face challenges and opportunities in the industry.
• Time is an asset that you can't get more of.
• Consistency and professionalism will help you overcome challenges.
• Don't be afraid to invest in your people.
• Education is key to benefiting your business.
• Building relationships is crucial for success.
  
  
  

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Summary

In this episode of Auto Reconditioning Pros, host Cincy Snouf discusses the importance of building strong relationships with dealerships in the auto reconditioning industry. He emphasizes understanding dealership needs, being reliable, and providing quality service to stand out from competitors. The conversation also covers strategies for dealing with price-sensitive dealerships and expanding service offerings to strengthen client relationships. Snouf concludes by highlighting the passion and craft involved in auto reconditioning, encouraging listeners to strive for excellence in their work.

Takeaways

• Building strong relationships can make or break your business.
• Dealerships need vehicles looking their best to maximize profits.
• You want to be the go-to vendor they trust.
• Reliability is huge with dealerships.
• Cutting corners on reconditioning hurts their bottom line.
• Should you even work with those dealerships?
• Show them the value of your work with examples.
• It's okay to walk away from price-sensitive clients.
• The more you can do for them, the more valuable you become.
• Every detail matters in auto-reconditioning.
  
  Chapters
  
  00:00 Introduction to Auto Reconditioning Pros
  00:11 Building Relationships with Dealerships
  00:59 Understanding Dealership Needs
  03:20 Frustrations of Dealerships with Vendors
  04:09 Standing Out as a Vendor
  05:27 Dealing with Price-Focused Dealerships
  07:04 Expanding Services and Relationships
  08:11 Conclusion and Call to Action
  08:46 educational-outro-high-short.wav
  
  

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Summary

In this episode, Craig from Flying Wheels shares his journey in the auto detailing industry, discussing the changes in detailing practices, the impact of social media, and the importance of quality over price. He emphasizes the value of building relationships with clients and the significance of problem-solving in achieving success. Craig also reflects on the differences between old school and new school detailers, and how learning from both successes and failures can lead to growth in the industry.

Takeaways

• Craig started his journey in auto detailing by trial and error.
• The detailing industry has changed with the influence of social media.
• Old school detailers focus on craftsmanship and attention to detail.
• New school detailers often rely on online resources for learning.
• Quality of work is more important than the price charged.
• Building relationships with clients leads to repeat business.
• Problem-solving is a key skill for success in the industry.
• Detailing is about addressing deal breakers for customers.
• Learning from mistakes is essential for growth.
• Community support is vital for new entrepreneurs in the detailing business.