Episodes

  • Episode 271: Communication Fatigue in a Hyperconnected World - Better mass communication tactics

    Episode 271: Communication Fatigue in a Hyperconnected World - Better mass communication tactics
    Mar 3 2026
    In a world of overflowing inboxes and nonstop notifications, nonprofits risk becoming part of the noise. Tackle donor fatigue head-on. Most organizations don’t have a generosity problem. They have an attention and trust problem. With six practical tactics, Randall outlines how to audit communications, segment by motivation (not wealth), rebalance ask-to-impact ratios, create quiet periods, clarify priorities, and even let donors choose their preferences. The solution isn’t more creativity or more volume – it’s more discipline. Do less, do it better, and build relationships that last.
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    25 mins
  • Episode 270: Using Faith Based Fundraising Lessons in Secular Organizations

    Episode 270: Using Faith Based Fundraising Lessons in Secular Organizations
    Feb 24 2026
    Faith-based giving and secular nonprofits aren’t opposites. They share a powerful common thread: values. Today, we explore how nonprofits can learn from faith-driven philanthropy without becoming religious organizations. The key is aligning with a donor’s core motivations (identity, legacy, duty, compassion) and designing language, stories, and discovery questions that tap into that deeper connection. When you move beyond transactions and speak to values, you unlock loyalty, retention, and transformational giving. Done well, this approach strengthens relationships today and opens the door to long-term legacy support tomorrow.
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    28 mins
  • Episode 269: Peer to Peer Fundraising: Expectations and Getting It Right

    Episode 269: Peer to Peer Fundraising: Expectations and Getting It Right
    Feb 17 2026
    Peer-to-peer fundraising isn’t a magic fix for struggling nonprofits. It’s a strategy that requires discipline, clarity, and real support. In this episode, Randall breaks down what peer-to-peer fundraising is, where organizations overestimate its impact, and why it often underperforms. From building the right case to stewarding volunteers like donors, he outlines seven tactical steps that separate sustainable pipeline growth from volunteer fatigue. Done poorly, it creates frustration and distrust. Done well, it expands reach, deepens relationships, and strengthens long-term donor development.
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    28 mins
  • Episode 268: Interim Leadership: What to do From the Staff and Leader Perspective

    Episode 268: Interim Leadership: What to do From the Staff and Leader Perspective
    Feb 10 2026
    Interim leadership is no longer the exception in nonprofits, it’s becoming the norm. As executive tenures shrink and pressure mounts, organizations increasingly rely on interim CEOs, CDOs, and senior leaders to stabilize, reset, or prepare for what’s next. But interims don’t just affect the C-suite; they reshape staff behavior, donor confidence, and organizational momentum. In this episode, Randall breaks down the three true roles of interim leaders (caretaker, stabilizer, and change agent) and explains what success actually looks like for both the interim and the team navigating the uncertainty. Whether you are the interim or reporting to one, this episode offers practical clarity when leadership feels temporary but the mission isn’t.
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    32 mins
  • Episode 267: How to Work with a Family After Loss - It is all About Them and Gratitude

    Episode 267: How to Work with a Family After Loss - It is all About Them and Gratitude
    Feb 3 2026
    When donors experience loss, the instinct to “do something” can quietly turn into pressure—yet the most meaningful work in these moments has nothing to do with closing a gift. Gratitude after loss is not transactional; it is deeply emotional, relational, and rooted in honoring experience, memory, and connection. Whether in healthcare, education, or social service, people give because of how they were treated, not simply what happened. The best gift officers know when to speak, when to listen, and when silence itself is the greatest form of respect. If we lead with compassion instead of urgency, relationships grow—and philanthropy follows naturally.
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    30 mins
  • Episode 266: Being the CPO, The Chief Political Officer: Moving Fundraising Forward Internally

    Episode 266: Being the CPO, The Chief Political Officer: Moving Fundraising Forward Internally
    Jan 27 2026
    The title “Chief Philanthropy Officer” doesn’t fully capture the real job, because much of the role is political, relational, and deeply strategic. CPO's navigate power dynamics, align competing priorities, translate donor realities, and build trust across the organization. Success isn’t about control or title; it’s about influence, diplomacy, and internal partnerships. When CPO's educate simply, make invisible work visible, invite leaders into the process, and stay calm under pressure, alignment follows. The result is stronger internal cohesion and better outcomes for donors.
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    24 mins
  • Episode 265: Dealing with Adversity for an Organization, And my Favorite Saying

    Episode 265: Dealing with Adversity for an Organization, And my Favorite Saying
    Jan 20 2026
    Adversity isn’t a pause for nonprofits - it’s a pivot point. As we head into 2026, organizations facing leadership turnover, donor fatigue, staffing gaps, and revenue volatility must decide whether to act, watch, or wonder what happened. This episode reframes adversity as a moment for honest assessment, disciplined focus, and intentional adjustment. Progress doesn’t come from busyness or optimism—it comes from clarity, choices, and the willingness to engage discomfort. The organizations that emerge stronger will be the ones that choose action.
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    25 mins
  • Episode 264: Counting Planned Gifts for MGO's: Incentives that Drive the Correct Behaviors

    Episode 264: Counting Planned Gifts for MGO's: Incentives that Drive the Correct Behaviors
    Jan 13 2026
    Planned giving won’t grow if we keep rewarding gift officers as if it doesn’t exist. When incentives focus only on cash and pledges, we unintentionally steer MGO’s away from the very conversations that unlock transformational wealth. This episode tackles the internal challenge head-on: how nonprofits can count planned gifts (without violating accounting rules) in ways that motivate the right behaviors. Change the incentives, and you change the outcomes.
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    20 mins