Welcome to Episode 10 of AMC Connects with AnneMarie Czyz, President & CEO of Rome Health! 🎙️

AMC celebrates some new studio upgrades, share exciting team milestones, and dive into key announcements making patient care easier and more accessible. There is a new interpreter services rollout using iPads for all languages (including ASL) – now available in multiple locations for faster, safer communication. Walk-in sick visits pilot for established patients – quick care for simple issues like sore throats or UTIs.

The new EHR project is officially named "Care Sync" after community/staff voting – hear why and what's next.

Then, Sarah Dutch returns for a full pulse check on the Virtual Nursing pilot program: How it's streamlining discharges with virtual nurses handling admin tasks. Positive feedback from patients and staff, new hub setup, and upcoming expansion to admissions + interpreter integration. Sarah gives us the a small glimpse into what is coming and what will be next with this new technology which is being funded through the Mother Cabrini Health Foundation. Future possibilities for efficiency, safety, and more!

Plus, rapid-fire fun with Sarah: favorite snacks, hidden talents, Apple Queen runner-up story, and more!

Lastly, we close with heartfelt thanks to our amazing team and a patient shout-out for outstanding care.

In this episode, we celebrate the little (and big) wins at Rome Health. AnneMarie kicks things off with a heartfelt community shout-out: a grateful patient's note praising our outstanding outpatient surgery team, floor staff, imaging nurses, surgical staff, anesthesiologist, and physician for delivering exceptional care close to home.

Next, we dive into an exciting update on our new Electronic Health Record (EHR) project, funded by an $18.9 million New York State grant. This major initiative will replace six separate systems with one integrated platform to improve care coordination, access, and the overall patient experience. Voting is now open for the project's name! The four finalists are:

• Care Sync – Emphasizing coordination and harmony
• Health Bridge – Building stronger connections between providers, departments, and patients
• Synergy – Unified strength that's greater than the sum of its parts
• Romulus – A foundational, enduring system inspired by the legendary founder of Rome

The new system (and possibly the patient portal) is slated to go live in December 2027. CIO Nancy Levett shares the guiding principles: safety & security, reliability & efficiency, fiscal responsibility, integration, and analytics—all rooted in our mission, vision, and values.

Joining AnneMarie is special guest Sarah Grocholski, Director of IT at Rome Health. With 24 years at the organization—from nursing aide and ICU monitor tech to bedside nurse and IT educator since 2011—Sarah leads a talented team of 14 handling help desk, networking, printing, and telecom. She talks about their proactive rounding, daily huddles, high interdisciplinary satisfaction, and her enthusiasm for moving from multiple legacy EMRs to a modern, unified system.

Stay connected with Rome Health—subscribe for more updates, community stories, and behind-the-scenes looks at how we're advancing care together!

🔔 Subscribe to AMC Connects on YouTube 🎧 Listen on your favorite podcast platform 💬 Comment below: Which EHR name is your favorite?

Join host Ann Marie Czyz for Episode 7 of AMC Connects, Rome Health's insider series bringing you the latest hospital news, team stories, and community shout-outs!

In this episode:

• Key facility update: Main entrance now closed overnight (10 PM – 4:30 AM) starting February 1st
• IT resolution: Email access issues when working off-site have been fixed — huge shout-out to our IT crew!
• Spotlight interview with Tabby Cingranelli, Director of Finance & Health Information Management (HIM). Tabby shares her 17-year journey at Rome Health — from starting as a nurse aide in Maternity, shifting from nursing aspirations to leadership in finance & HIM, her passion for women's & maternal health, how she leads complex departments with accountability & teamwork, treating budgets like personal finances, and her best advice for thriving at work.
• Fun rapid-fire Q&A
• Patient gratitude shout-outs

Whether you're part of the Rome Health family or a community member, these episodes highlight the people and commitment behind our care.

Subscribe for more episodes of AMC Connects, like & comment your thoughts below — we love hearing from you!

#RomeHealth #AMCConnects #HealthcareHeroes #HospitalUpdates #TeamSpotlight #PatientCare

❄️ We kick off with the brutal Central NY winter weather (will we ever get above 5 degrees? Drop your thoughts in the comments!)

♿️ New color-coded wheelchair system explained – making it easier for everyone to find and return the right chair (pink for maternity, blue for AM surge, and more!)

🚗 Parking & snow challenges – updates on recent improvements and ongoing efforts

🏆 Big congratulations to our Maternity Service Line – recognized as a US News & World Report Best Maternity Hospital with impressive stats: low C-section rates, high exclusive breastfeeding, and birthing-friendly designation!

Special guest interview with Ashley Edwards, Vice President & Chief Nursing Officer:

• Her journey from preceptorship in 2012 to CNO
• Recent doctorate in executive nursing leadership
• Major wins in nurse retention, certifications, and professional development
• How a $5M Cabrini grant is funding VR training, simulation, virtual nursing, and more
• Tackling violence in healthcare, burnout, and the future of nursing standards

Plus fun rapid-fire questions, leadership lessons, and Ann Marie's new KPI focus: keeping people interested, informed, involved, and inspired.

If you work at Rome Health, are a patient, or just care about great local healthcare – this one's for you!

Subscribe for more AMC Connects episodes and turn on notifications 🔔 so you never miss an update from Rome Health!

#RomeHealth #AMCConnects #HealthcareLeadership #Nursing #MaternityCare #CentralNY #HospitalUpdate

AnneMarie Czyz is back in AMC Connects Ep 5 with a transparent January 2026 update for Rome Health! 🌞

From sunny getaway to reality: NY's proposed $260B budget offers $750M in hospital support & $190M rural health funds to help offset potential federal reductions. Rome Health saw solid quality & patient feedback despite flu season, but expenses outpaced revenue with softer volumes in key areas.

Exciting news: Welcome board-certified surgeon Dr. Sayali Kulkarni specializing in minimally invasive, robotic & bariatric procedures! We're pushing forward on Phase 2 surgery center upgrades, expense discipline, volume growth, and a new no-cost rural stabilization grant.

Grateful for our dedicated team—every effort counts to protect access to care in our community.

New episode of AMC Connects is out! 📺 Ep 13 dives into the tough flu season we're facing right now—high activity across NY (nearly 240K cases, thousands hospitalized), but Rome Health is staying strong: no diversions, open access, and masking protocols in place to keep everyone safe.

Host AnneMarie Czyz (President & CEO) chats with Dr. Michael Attilio, our board-certified family medicine doc and Chief Medical Information Officer. He shares his journey from military service in Afghanistan to growing our primary care access by over 22%, plus big updates:

• PACU in surgical services on track for March opening
• $19M transformation grant fueling EMR system upgrades (vendor demos incoming!)
• Tips on prevention: vaccines, hand hygiene, masking—especially important here with our community's higher risks

Plus, a fun rapid-fire Q&A with Dr. Attilio (Lego builder, Rogue One fan, honey bun lover 😄).

Watch now and stay healthy out there! 💉🩺

AMC Connects is back with an unforgettable episode!

Join us as we sit down with Allyson Daniello, Rome Health's dedicated Patient Experience Coordinator and a proud native of Rome, NY. Allyson shares her inspiring career journey—from her early days in ophthalmology, to stepping away from the area to advance her skills in Baltimore, and ultimately returning home during the COVID-19 pandemic to join Rome Health in her current role. Discover how she now makes a meaningful difference every day, helping patients and families navigate their care with compassion and support.

But first, we kick things off with some exciting statewide news: New York has just been awarded $212 million in first-year funding through the federal Rural Health Transformation Program! AMC breaks down exactly what this historic investment means, how it will strengthen rural healthcare facilities (including those right here in our communities), and the key initiatives it will support—like workforce development, technology-enhanced care, and better coordination for patients.

All this and more in a brand-new episode of AMC Connects—don't miss it!

Join host AnneMarie Czyz (AMC), President & CEO of Rome Health, as she kicks off the episode with key healthcare updates from New York State and across the nation, including:
• The landmark passage of the Medical Aid in Dying Act
• New CMS initiatives supporting rural health
• Reduced drug prices and extended Obamacare subsidies
• Updates to vaccine schedules
• Enhanced insurer price transparency requirements

Then, dive into an insightful interview with Dr. Krislyn Flint, a board-certified gynecologist with over 20 years of experience in women's health. Dr. Flint shares her journey transitioning to a specialized focus on perimenopause and menopause care, her holistic approach to treatment, and the transformative benefits of hormone replacement therapy for symptoms like hot flashes, mood swings, and other systemic challenges.

We wrap up with some fun Rapid Fire Questions for Dr. Flint, plus exciting news for the entire Rome Health team – including a well-deserved 2% wage increase starting this month! All this and more on AMC Connects. Don't forget to like, subscribe, and hit the notification bell for the latest episodes!