• #96 The ROI of customer service is dubious

  • Jan 4 2022
  • Length: 33 mins
  • Podcast

#96 The ROI of customer service is dubious cover art

#96 The ROI of customer service is dubious

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  • Summary

  • Shauna and Amas continue the conversation and laughs while discussing Waiting for Service. 

    Is the start up cost of setting up good customer service always the sticking point?

    ROI of customer service

    American vs British customer service
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