#24: Step By Step Guide For Dealing With Low Performance
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#24: Step By Step Guide For Dealing With Low Performance
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About this listen
Struggling with a team member who just isn’t hitting cutting it but not sure how to handle it? This is your step-by-step playbook for managing below standard performers with confidence and compassion.
If you’ve ever asked,
· “Is this a real issue or a one-off?”
· “How do I avoid bias when evaluating reps?”
· “What’s the first thing I should do when someone’s underperforming?”
…this episode is for you.
What You’ll Learn:
· What “below standard” really means in sales terms
· How to spot and confirm recurring performance issues
· The exact 3-step process to address underperformance:
- Document observable behaviorCollaborate with your HR partner
- Execute structured coaching or a PIP (when needed)
- Tips to protect your team culture while supporting struggling reps
Grab your free Performance Management Guide here: https://www.illuminatesalesconsulting.com/step-by-step-performance-management-guide
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