11. Post-Purchase Emails: How to Keep Clients Coming Back
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What if the key to less churn in your business is actually leaning into the churn? Not the violent, without-care kind — but an intentional version that celebrates your clients, highlights the path forward, and nurtures the relationship long after the project ends.
In this episode, we're getting into the post-purchase email sequence:
- why it's the most underutilized tool in your email strategy
- how the CHURN framework works together to keep clients coming back
- what it looks like when a business stops treating the point of purchase as the finish line
This is for the established business owner who has already done the hard work of earning great clients — and is ready to build on that momentum instead of starting the search all over again. Full show notes at ownyourmark.com/post-purchase-email-sequence.
See the full show notes at: www.owenyourmark.com/post-purchase-email-sequence
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Podcast brought to you in partnership with Leah Bryant Co.