Most projects fail not because of poor execution, but because people don’t adopt the solution. In this episode, we examine the uncomfortable truth about change management and why technical success means nothing without behavioral change. You’ll learn the three phases of transition that people experience, how to identify and engage informal leaders as change champions, and why resistance is actually valuable information. We cover practical techniques like change impact assessments, just-in-time training approaches, and how to measure adoption after go-live. Discover why treating change management as optional project work guarantees failure, and learn how to build change readiness into your project plans from day one. This episode provides actionable strategies for addressing the human side of projects, including stakeholder engagement methods that create real ownership and communication approaches that build credibility when things go wrong.

Project Management in Practice Series

This episode is part of a structured series that organizes episodes into a coherent curriculum for practising project managers. It keeps each episode self-contained while allowing listeners to follow a logical progression from project initiation to delivery control. Each focuses on a concrete, practical aspect of day-to-day project delivery.