Artificial Intelligence is rapidly entering the world of quality.

Predictions, automation, pattern recognition – the potential is huge, yet many organisations are still unsure how to move from hype to real, controlled application.

In this episode of Specifically About Quality, Agata Lewkowska Ph.D. and Christopher Scott explore what AI in quality actually means in practice and how to use it without losing control over processes and decisions.

From the customer’s perspective, uncontrolled AI creates risk. Decisions become less transparent, data sources may be unclear, and responsibility can become blurred. Without structure, AI can amplify problems instead of solving them.

This episode is not about adopting AI for the sake of innovation.

It’s about using AI in a controlled, transparent way that strengthens quality performance and protects the customer.

If this episode resonates with you, don’t stop here.

👉 Subscribe to the QualityWise® newsletter to receive:

episode summaries and key takeaways,

practical checklists and templates,

early access to webinars, trainings, and free materials.

📩 Subscribe to the podcast newsletter & get free downloads:

https://www.qualitywise.pl/en/podcast-specifically-about-quality/

If your organization wants to integrate AI into quality processes in a structured and responsible way, QualityWise® helps companies turn compliance into value through training, consulting, audits, and practical implementation support.

💼 Book your free consultation:

https://www.qualitywise.pl/en

👨‍🏫Sign up for the free AIAG Summer Course:

https://coretools.qualitywise.pl/2026

Produced by "We See Sound"