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Working with Emotional Intelligence

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About this listen

In his phenomenal bestseller, Emotional Intelligence, Daniel Goleman mapped the territory where IQ meets EQ, where we apply what we know to how we live.

Spending over a year on the New York Times bestseller list, Emotional Intelligence provided the evidence for what many successful people already knew: being smart isn't just a matter of mastering facts; it's a matter of mastering your own emotions and understanding the emotions of the people around you.

Now, in Working With Emotional Intelligence, Goleman shows why emotional intelligence has become the new yardstick for success for CEOs and junior hires alike. Drawing on both unparalleled access to business leaders and in-depth research, he documents that star performance in every field depends more on emotional intelligence than IQ or technical skills. And the impact of emotional intelligence is even greater at the top of the leadership pyramid.

Goleman vividly shows how self-awareness, motivation, influence, conflict management, and team-building play out in some of the top corporations in the world today, and points out the damage done when they are lacking. He also creates a strategy for the "emotionally intelligent organization" that will shape training and development programs for years to come.

With examples from real-life businesses, including successes and failures, this program is a blueprint for all who want to thrive with integrity and satisfaction in the new global economy.

Emotions Leadership Management Management & Leadership Personal Development Personal Success Psychology Psychology & Mental Health Career Business Employment

Critic reviews

"Having explained in Emotional Intelligence that EQ matters as much as IQ in the workplace, Goleman now explains how EQ can be learned." - Library Journal
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This took a little getting into. I don't mind saying that I had the paperback version on loan and was finding it very difficult to get into, thus the reason for downloading in audio. I found I listened while doing chores or in the car and am very glad I downloaded it. This was mostly a common sense book with lots of supporting examples. Worth a read/listen.

Common Sense

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Would you recommend this audiobook to a friend? If so, why?

Anyone leading any organisation from an autocratic stance would benefit from reading this book. There are great examples of how treating employees and colleagues with respect really does pay off. That by running staff in the ground and treating them as commodities only costs more in the end.

What did you like best about this story?

It shows how human and frail people can be but there are techniques that draw the best out of them rather than beating people emotionally when in a position of higher management. The reader and words have a non condescending tone and the author clearly write from the voice of experience with well researched examples, though I did wonder if American Express paid a contribution!

What about Aaron Meza’s performance did you like?

Easy listening.

Did you have an emotional reaction to this book? Did it make you laugh or cry?

It made me feel frustrated and even angry, puzzled as well, at how information in this book and others can go so unheard in some areas. Especially NHS which presently feels to be tipping the wrong way and little emotional intelligence toward its staff.

I wish the leaders in the NHS would read this.

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This book gave me what I wanted and this is something I will revisit as my career goes on......however, I'm always disappointed when the author doesn't read and when music plays between chapters.

Great insight into emotional intelligence

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Good book, good naration. I would suggest to take notes while listening and start using it in life.

They should teach this in schools

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There's a lot of content in this book! Loads of examples to back up what he is saying. Mostly focuses on his work with large American corporations.

You're probably already doing much of what he describes

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