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  • The Membership Economy

  • Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue
  • By: Robbie Kellman Baxter
  • Narrated by: Tom Pile
  • Length: 8 hrs and 12 mins
  • 4.1 out of 5 stars (165 ratings)
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The Membership Economy

By: Robbie Kellman Baxter
Narrated by: Tom Pile
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Summary

Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue

If you've ever used ZipCar, Amazon Prime, Spotify, NetFlix, Groupon, Weight Watchers, SurveyMonkey, United Mileage Plus, Pinterest, or Twitter, you are part of The Membership Economy, an increasingly popular model that author Robbie Kellman Baxter sees as the inevitable result of technological advancements, social trends, and a generation in transition.

The Membership Economy argues that we are now moving away from ownership, but we still want the benefits that come with access.

"As individuals grow frustrated with the burdens of owning, caring for, and storing too much stuff, they are looking for ways to minimize that stress. They are also experiencing a need for meaningful connection and community."

The membership-based business is a problem solver for both businesses and individuals. It spares people from the duties of ownership and provides a feeling of commonality and affiliation. For businesses it offers the opportunity to create a "forever customer" who remains loyal and participatory, even as the company shifts and changes. Membership allows for building direct relationships and continuously generates a data stream that can be tapped for a variety of purposes.

Ultimately it provides the cachet of belonging.

©2015 Robbie Kellman Baxter (P)2016 Audible, Inc.

What listeners say about The Membership Economy

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Excellent

Robbie gives incredible insight and advice on how to develop a membership organisation. My business has reached new levels as a result of me listening to this audio book!

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1 person found this helpful

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Great read

Excellent book. Loads of learnings and practical things to apply to your own business. Great read!

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  • Overall
    5 out of 5 stars
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Great For Anyone Building A Subscription Based Biz

This book is filled with gems about customer acquisition, retention and strategy. if you are Building a Subscription Based business, then this is a must read.

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  • Overall
    5 out of 5 stars
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    5 out of 5 stars

Superb book with practical details

A must read for owners of a business or non-profit looking to build a membership model

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  • Overall
    5 out of 5 stars
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Stop reading what your reading, and read this. NOW

If your serious about transforming your revenue, leverage and placing your clients at the heart of your business, The Membership Economy is a must read.

Thank you Robbie for honestly changing the entire direction of our company as we begin our journey.

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  • Overall
    3 out of 5 stars
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    3 out of 5 stars

OK but longer than it needed to be

I didn't mind the book but felt the author dragged out certain points and revisited the same examples too often.

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  • Overall
    3 out of 5 stars
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Not bad but not for me right now

It’s not that this is bad it just did not resonate with me. I’m sure at some point when my audience has been developed a little further and I’m in the right place to move membership higher up my agenda it will have greater relevance.

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Perfect when you are working on your own business

My title says it all. Great ideas to implement when thinking of creating your own sub business!

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    3 out of 5 stars
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Some useful pointers included

There were big chunks about other businesses, their history and structure that I don’t think were needed. Think this book is best for people right at the beginning of their journey or who have read nothing else on membership. Also the narrators voice is robotic and annoying.

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Super relevant for so many!

Pointed to this for some internal development this was a great review of not just ways that membership can be valuable but examples we can all relate to and then leverage to our own situations.

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