Thanks for the Feedback

The Science and Art of Receiving Feedback Well

Preview

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Get 30 days of Premium Plus free

£8.99/month after 30-day free trial. Cancel monthly.

Try for £0.00

More purchase options

Buy Now for £22.99

About this listen

The authors of the classic Difficult Conversations teach you how to take criticism productively in Thanks for the Feedback.

We get feedback every day of our lives, from friends and family, colleagues, customers and bosses, teachers, doctors and strangers. We're assessed, coached, and criticised about our performance, personalities and appearance.

We know that feedback is essential for professional development and healthy relationships - but we dread it and even dismiss it. That's because while we want to learn and grow, we also want to be accepted just as we are.

Thanks for the Feedback is the first book to address this tension head on. In it, the world-renowned team behind the Harvard Negotiation Project offer a simple framework and powerful tools, showing us how to take on life's blizzard of comments and advice with curiosity and grace.

Douglas StoneSheila HeenDouglas StoneSheila HeenBolinda Publishing Pty Ltd

Management

Management & Leadership

Personal Development

Personal Success

Business

Leadership

Management Management & Leadership Personal Development Personal Success Business Leadership

Critic reviews

"I'll admit it: Thanks for the Feedback made me uncomfortable. And that's one reason I liked it so much. With keen insight and lots of practical takeaways, it reveals why getting feedback is so hard - and then how we can do better." (Daniel H. Pink, New York Times best-selling author of A Whole New Mind)

Most relevant

This is really an exceptional book.

My usual complaint is that books of this genre are typically single ideas that fit on one page, inexplicably 400 times longer. This also is on a single idea - receiving feedback better - but somehow they've cracked it where so many others have failed. Maybe it's that the topic itself is so much bigger than getting up at 5am or turning off your email notifications or some other bollocks clamoring for 10 hours of your time, that the references and stories add rather than subtract.

There really is a lot of think about here and plenty to put into practice. It's ten hours long but it must have taken me fifteen because I kept pausing it to write notes. I jotted down 5,000 words in the end. The dog was not impressed, until she discovered she was free to eat horse poo without me noticing.

Sets of three abound: "here are three tools to...", "three types of...", "three common misconceptions about...", etc. Everything consistently orbits the central topic of feedback though so all this frameworking feels valuable and original even when it's derived from the work of others. The last two chapters, actioning feedback and enacting feedback systems in organisations, do drift into the generic but the first twelve chapters are rich with insights and practical pointers.

The tone of voice is down to earth and the style of writing quietly funny in places. They share the reading and do a good job.

All in all, I absolutely loved this. A real contribution to the genre and in my top five for the year.