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Summary

Hard work is irrelevant. Be radically honest. Adequate performance gets a generous severance. And never, ever try to please your boss. These are some of the ground rules if you work at Netflix. They are part of a unique cultural experiment that explains how the company has transformed itself at lightning speed from a DVD mail-order service into a streaming superpower - with 125 million fervent subscribers and a market capitalisation bigger than Disney.

Finally Reed Hastings, Netflix chairman and CEO, is sharing the secrets that have revolutionised the entertainment and tech industries. With INSEAD business school Professor Erin Meyer, he will explore his leadership philosophy - which begins by rejecting the accepted beliefs under which most companies operate - and how it plays out in practice at Netflix.

From unlimited holidays to abolishing financial approvals, Netflix offers a fundamentally different way to run any organisation, one far more in tune with a fast-paced world. For anyone interested in creativity, productivity and innovation, the Netflix culture is something close to a holy grail. This book will make it and its creator fully accessible for the first time.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 

©2020 Erin Meyer, Reed Hastings (P)2020 Penguin Audio

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Awful

After reading THAT WILL NEVER WORK which is by the first CEO of Netflix and who it all started I had really high hopes for this book and it was a massive let down.
Lets start with holidays or vacation to our American friends. Oh how we laughed when it is said that Netflix dont have a policy and employees can take what they want. Then we are told that 54% of Americans dont take their full vacation entitlement. But then we can only deduce that Netflix staff take even less as they are subtly pressured to take very little at all as Netflix only have the very best staff and the rest are asked to leave with ' generous severance packages'.
But are they? There is a whole section on a Netflix representative in India that does really poorly and has feedback to him that whilst in India he is really not sociable by continually looking at his watch watch when out for dinner with major clients. He takes the feedback well but if Netflix only have the very best staff how is this person allowed to keep his job in what is a major client interface role.
The whole we only have the best people thing reminded me of Jack Walsh and the General Electric debacle of each year firing the bottom 10% of people. Its not liberating and its not fair as the CEO is not in the firing block each year.
Besides as an investor Ive long felt that Netlix is the worlds largest Ponzi scheme. More and more revenue has been achieved especailly with the lockdown, but the actual profit is really really low ( and dont start about the lack of corp tax in the UK). Netflix will say that this because they need to build up a really large own studio work to protect them from the studios, but even Amazon was able to show profit from AWS and later from retail sales. Netflix is not showing this direction and 90% of the content is tosh even if they are getting some awards.
I feel that Erin Meyer sold her soul to the devil in this book as only a cursory glance to employee feedback from Netflix shows it is below average for a large tech company and its industry as a whole and Im not just speaking about only looking at Glass Door.
So in summary. Im not impressed and I didnt learn anything from this book. That will never work was brilliant in the initial story telling and I understand more now why the first CEO left. If you like the work practices of Sports Direct, Amazon you will like this. And I do mean work practices, which this book preaches. If you want a great book on the start and success of Amazon read the everything store.

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Excellent Read/Listen

though provoking concepts. Love it. It gave many insights and different ways at looking at organizing and organizations.

1 person found this helpful

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Guidelines for life

I enjoyed the multitude of examples used to support the decision making. Thank you.

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written and delivered exceptionally well

written and delivered exceptionally well. I really enjoyed this book and everything it had to offer.

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must read

it's a must have for managers and leaders in any organizations. I recommend it for consideration.

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Accessible and actionable insights

Very interesting insights shared in an accessible and memorable way. Examples of failures in particular help the reader to understand how the concepts play out in reality

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Netflix Culture

Amazing insights into Netflix culture. Be prepared to reassess everything you've learnt and witnessed within your own organisation.

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Too many self-pleasing comments

Too often ‘the audience all read my book’ and ‘person x complemented me on my book’, this info doesn’t add to the content of this book.

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Useful Points, Plentiful Examples

Overall, some excellent and insightful points on how to run a business. As with most things, it's just suggestions/recommendations for what might work for your business. Plenty of examples to support points made. A little slow/drawn out in places.

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Fantastic Read

Very informative - I have learned a lot from the Netflix experience. Recommend to everyone!

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  • Kacper
  • 02-02-21

One of the best business/management books out there

Innovative approach not only to one of the key challenges of today’s business world - culture, but also to management in general. This book provides a perfect mix of storytelling, research and frameworks - something rare in business books.

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  • Anonymous User
  • 28-11-20

Good read

This book explains how Netflix reinvented the entire entertainment industry, explains the amazing thing they practiced at Netflix.

Good book for learning different leadership practices!

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  • Hemali Tanna
  • 27-09-20

Boring and repetitive

The book dragged on for hours, for what could be summarized in a 15 min youtube video, or shorter. The writing wasn't even entertaining, to endure the length.