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How to Deal with Difficult Customers

10 Simple Strategies for Selling to the Stubborn, Obnoxious, and Belligerent
Narrated by: Dave Anderson
Length: 4 hrs and 18 mins
Categories: Business, Career Skills
4.5 out of 5 stars (2 ratings)

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Summary

The 10 strategies in this book will build your confidence and competence, so that the next time you're struggling with a grumpy, cranky, whiney SOB, you won't have to just stand there wondering, "How can I sell to this jerk?" With the can't-miss strategies you'll find in How to Deal with Difficult Customers, you'll turn that sourpuss into a sweetheart, close the deal in no time, and find yourself eager to take on the next tough customer.

©2007 Dave Anderson (P)2007 Dave Anderson

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  • 22-09-19

Worth it.

This book helped me out quite a bit, listening before work gets my mindset where it needs to be.