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Exactly What to Say

The Magic Words for Influence and Impact

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Exactly What to Say

By: Phil M. Jones
Narrated by: Phil M. Jones
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Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones Business Communication Career Success Communication & Social Skills Consumer Behavior & Market Research Management & Leadership Marketing Marketing & Sales Negotiating Personal Development Sales & Selling Time Management & Productivity Business Leadership Product Marketing Business Communication Skills
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Seemed to be aimed at slimy sales people whos aim is to manipulate people, hint of preying on the vulnerable "when someone impressionable..." and hints of consumers being just a mindless mass "consumers love to be lead...".
Seemed to be sales tactics for people that don't have their customers best interests at the forefront if their business/product/service.
Other than that I think if these key phrases are used by the right people in the right situation, often, good things will happen.

Decent and simple, but slimy.

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Probably the most valuable hour I’ve ever spent listening to audible. Terrific book that I will re-read/ listen to over and over and again. Now to implementation.

Exceptionally good and to the point.

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A brilliant book that is both very simple and very effective. It's worth a listen.

Fantastic light listen.

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A must have book. I'd strongly recommend for anyone wanting to get into sales or to get the upper hand on a conversation.

Brilliant

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Good reading very practical and inspiring will like to read over and again. very applicable

Good readinv

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