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Exactly What to Say

The Magic Words for Influence and Impact

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Exactly What to Say

By: Phil M. Jones
Narrated by: Phil M. Jones
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About this listen

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones Communication & Social Skills Consumer Behavior & Market Research Management & Leadership Marketing & Sales Negotiating Personal Development Sales & Selling Marketing Business Leadership Product Marketing Business Communication Skills
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I was really hoping to find this book useful but by about a third of the way through I realised that the techniques were more about manipulation than influence.

It's an ideal book for the dodgy car dealer, timeshare salesman or telesales where getting a quick win is more important than building a relationship with a client. If all you're looking for is the next sale then this is just for you, however a lot of the techniques will build resentment after the fact with your clients.

Not a fan.

Sleazy manipulation for salespeople

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I listed this book with a mix feelings. In one hand the information given have value. In the other hand the reader is so poor that you almost want to stop listening. I have to stop several times because I couldn't listen everything at once because of it.

The reader was a very poor choise

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First I was a bit sceptical, but after each chapter and remembering the words, and putting into practice, I can admit by listening to the audio it gave me the confidence and a change of mindset, it takes you to whole new level.

They certainly work, in any situation, business , relationships and General conversation. Thanks, this definitely will help if you put it into practice and sky rocket your success,

I like the audio book, as easy to digest as each chapter is short. Buy the book or audio book you won't be disappointed. You be proud that you took the next step.

Say these words and you will sky rocket success today

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I loved that this book was short and straight to the point. Each chapter introduces the word or phrase with a short explanation of the context and why it works.

Simple practical actionable

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short, succinct and straight to the point. Just a shame it's delivered in a cheap Essex con man style.

Excellent content , cheapy accent

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