Common Sense Customer Service
Improve Your Job Skills & Provide a Great Customer Experience
Failed to add items
Add to basket failed.
Add to wishlist failed.
Remove from wishlist failed.
Adding to library failed
Follow podcast failed
Unfollow podcast failed
Audible Standard 30-day free trial
Common Sense Customer Service
Buy Now for £7.71
-
Narrated by:
-
Christy Lynn
-
By:
-
Victoria Wells
About this listen
A must-have to add to your customer service training program. Great for large or small companies.
Victoria Wells talks from a wealth of customer service experiences in a non-threatening, chatty, common sense style that most people will find an easy listen. Every manager should not only give a copy of this audiobook to each of their customer service reps, they should have a copy for themselves, too. The extra chapter that is targeted specifically at managers includes some valuable insights. General enough for any industry but in-depth enough to be truly useful. A no-nonsense, common sense customer service for any industry. An easy to follow listen that every customer service person should have.
©2013 Victoria Wells (P)2013 Victoria Wells