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  • Coach the Person, Not the Problem

  • A Guide to Using Reflective Inquiry
  • By: Marcia Reynolds
  • Narrated by: Tiffany Williams
  • Length: 5 hrs and 13 mins
  • 4.7 out of 5 stars (84 ratings)

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Coach the Person, Not the Problem

By: Marcia Reynolds
Narrated by: Tiffany Williams
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Summary

From a founding member of the coaching movement comes a detailed guide to mastering one of a coach’s toughest skills: thoughtfully reflecting clients’ words and expressions back to them so they see themselves and their world through new eyes.

“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations. 

This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: Focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.

©2020 Marcia Reynolds (P)2020 Marcia Reynolds

What listeners say about Coach the Person, Not the Problem

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Exceptional

Especially if you are a new coach, coaching might seem quite confusing. Marcia has simplified and clarified coaching to its constituents parts. An approach to coaching that truly has the potential to change lives once you embody the knowledge condensed in this book. Spend a month on each chapter, embody it and then move on. I would advice you, after the introduction, to begin with the 3 mental habits, and then to move towards the 5 essential practises. Her approach is very similar to Motivational Interviewing and no wonder, as both approaches are created to bring about a behavioural change. Enjoy the journey :)

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3 people found this helpful

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possibly easier to read than to listen to

I found this hard to listen to and follow as the pace is fairly fluent. for me, it would have been better to read it and underline relevant passages.

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1 person found this helpful

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Best Book

Brilliant book, great if you are new to coaching or experienced. A handbook that I will regularly access as a new Coach. Easy to connect with and the case studies are helpful. I've now downloaded the kindle version!

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1 person found this helpful

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great book !

lots of very good information for anyone interested in coaching, even if your not it's interesting read about people and communication

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  • Overall
    3 out of 5 stars
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Great content

Great content but the narrating was very monotonous. would have loved to hear this content told with more passion and feeling.

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Very good read

I really enjoyed this book for its straightforward structure and no frills approach to coaching. It is realistic, heart based and human.

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Awful narrator

This sounds like one of those computer generated voices speaking and was too awful to continue listening . Tried altering the speed. Content below average. Returned.

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Very insightful

Great techniques are presented. In addition the author shares a variety of examples and real life stories which made it easier to follow through

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Probably the most important skill as a coach

Being a coach myself I could easily recognize the traps and common mistakes in coaching mentioned here. The book has good solutions for a lot of the problems you encounter in coaching and is a valuable resource.

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Great book full of reflection

loved it, full of great thought provoking ideas and tips to be a better more present coach definitely will read.

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