Choice Hacking
How to Use Psychology and Behavioral Science to Create an Experience that Sings
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Choice Hacking
Narrated by:
Jennifer Imai
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Narrated by:
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Jennifer Imai
About this listen
What if you could use Nobel prize-winning science to predict the choices your customers will make?
Customer and user behaviors can seem irrational. Shaped by mental shortcuts and psychological biases, their actions often appear random on the surface. In Choice Hacking, we'll learn to predict these irrational behaviors and apply the science of decision-making to create unforgettable customer experiences.
©2020 Jennifer Clinehens (P)2020 Jennifer ClinehensListeners also enjoyed...
Jennifer brings theories to life using lots of great examples from big brands, and explains how they can make a difference to your business.
It will help you to make informed choices to improve your business and customer experience whatever size it is.
Essential reading
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Great insight into how Behavioural Science can influence UX
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