In this episode of Caplin Connects, John Ashworth speaks with Jon Healey, a technology leader whose career spans more than three decades at the heart of electronic FX. Jon traces his journey from early programming roles in corporate treasury - including seven years running the in-house bank at Tate & Lyle - to HSBC Midland, where he spent 13 years building out the bank's e-commerce capabilities as EBS, Reuters and the first single-dealer platforms took shape. He charts the pivotal moment when the internet transformed electronic trading into a mass-market proposition, the build-versus-buy decisions that defined each chapter of his career at Lloyds and BBVA, and the discipline of scope management he credits as central to successful technology delivery. Jon and John also discuss the philosophy of mutually beneficial vendor relationships and Jon's candid views on where AI will and won't add genuine value in FX technology - from pricing analytics and flow prediction to the thornier question of legacy code.

00:00 - Introduction - Jon Healey's early career in manufacturing and asset management
04:05 - Moving into financial services via Tate & Lyle's corporate treasury
07:02 - Joining HSBC Midland and the early days of EBS and Reuters
12:57 - Multi-dealer platforms - FXall, Atriax and the case for electronic trading
14:19 - Building HSBC's first client-facing single-dealer platform
23:30 - Joining BBVA - a near-greenfield opportunity
30:11 - Selecting Caplin as the front-end platform and the importance of scope management
36:32 - The role of AI in FX technology - opportunities and limits
39:40 - Closing reflections