In this episode of Managing Potential, Daniel kicks off Series Two with a fresh format and a big conversation: why AI isn’t replacing jobs—it’s repurposing them. Fresh from the CIPD Festival of Work, Daniel unpacks the shift in how organisations are using AI, moving beyond fear and into opportunity.

He explores real-world case studies—from IKEA transforming 8,500 customer service reps into interior design consultants, to Airbus embedding AI skills across its global workforce—to show how smart leaders are elevating human capability rather than cutting it.

This insight episode dives into the evolving role of managers, the skills people need to stay future‑ready, and the mindset shift required to thrive in an AI‑enabled workplace. It’s a practical, optimistic look at how leaders can guide teams through change, unlock higher‑value work, and reshape roles with confidence and empathy.

Each week, join Daniel Taylor, L&D expert, coach and management / leadership development professional, as we sit down with seasoned managers to deconstruct their greatest breakthroughs, their toughest challenges, and the life lessons they’ve gathered along the way.

If you’re looking to turn talent into performance, you’re in the right place.

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