Dugald Topshee is the acting Chief Service and Digital Officer at Transport Canada. In this conversation with Adam Markel, he breaks down what a healthy work culture looks like – and why it does not only depend on delivering results. He explains why leaders must know how to connect high-level goals with technical realities to avoid creating gaps that prevent the development of scalable, easy-to-implement solutions. Dugald also talks about the beauty of building a got-your-back work environment rooted in trust, accountability, and common purpose. Find out how to develop a work culture that truly brings out the best in people and shapes them into highly responsible leaders.

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Show Notes:

• 03:32 - Lessons About Mutual Respect From Rugby
• 07:55 - Working In Public Service
• 13:43 - Finding People Who Can See Both Small And Big Pictures
• 18:13 - Learning From Your Failures And Mistakes
• 22:49 - Why We Need Leaders Who Step Forward And Make Decisions
• 29:07 - Building A Got-Your-Back Culture
• 38:34 - Discussion Wrap-up And Closing Words